The front desk that works while you do.

Tinylawn answers your calls, takes service requests online, and gets each one ready for your team. Here are the questions landscaping, pest control, and outdoor service owners ask us first.

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  • Free for 14 days
  • Keep your business number
  • Works with your existing tools

What happens when I can’t pick up?

Tinylawn answers. Forward missed, after-hours, or overflow calls from your existing number. The AI receptionist helps with routine questions and collects the service, property, and preferred timing your team needs.

  • Keep the number on your trucks and signs
  • English and Spanish callers
  • A recording, transcript, and summary for every call
Explore AI Receptionist Hear a sample call

Can customers request service online?

Yes. Give them a branded form on your website, a link to share, or a QR code. Customers choose a service, add their property details, and request a time. Your team confirms the visit.

  • A button on your website or a hosted link
  • QR codes for signs, door hangers, and trucks
  • Online requests arrive next to your phone leads
Explore Online Scheduling See how the form works

Do I have to drive out just to see the property?

Not to get started. Tinylawn brings customer photos, available property information, aerial context, and a virtual site-visit report into the request. It helps you prepare; your team still makes the on-site assessment.

  • Customer photos after a qualified call
  • Lot size, building, and property type when available
  • Distance and estimated drive time from your business
Explore Virtual Site Visits

How will I know a request came in, and what was said?

Choose email, SMS, or push alerts for the right people. Each request opens with the customer, service, property, and requested timing. Phone inquiries link back to the call.

  • Alerts and a daily digest
  • The linked recording, transcript, and summary
  • Open lead details from the field or the office

Internal call comments and @mentions: Available on Growth and Scale. Compare plans

Explore Lead Follow-up

Where are the day’s requests, and how far is the drive?

See one property’s drive from your business, or a day’s requested stops on a map in time order. Open a stop for the details, then continue in Google Maps.

  • Distance and estimated drive time when available
  • Stops follow requested times; nothing is reordered
  • A stop is a request until your team confirms it
Explore Routing

Will it work with the software I already use?

Keep it. An enabled Zap sends each new lead to your field-service software, CRM, or calendar. Review recent calls and saved summaries in ChatGPT or Claude. Confirmed jobs, dispatch, and invoicing stay where they are.

Explore Integrations

Send new leads through Zapier

Send customer and request details to your field-service software or CRM.

Review calls in ChatGPT or Claude

Use recent call details and saved summaries to plan your follow-up.

Start with the problem in front of you.

Each of these pulls the right features together for one part of the workday.

Missed callsKeep answering while your crew is working. After-hours callsGive evening and weekend callers a helpful response. Busy-season overflowBack up the office when the phone gets busy. Appointment requestsCollect the details and preferred timing for review.
Explore all solutions

Questions about your front desk.

Are these separate Tinylawn products?

They are connected capabilities of Tinylawn. Calls and online forms collect service requests, property context helps you prepare, and your team can review the inquiry and pass it into supported tools.

Can I keep my business number and existing software?

Yes. Forward calls from your current number and keep confirmed jobs, dispatch, and invoicing in your existing software. Enabled Zapier workflows can send new Tinylawn leads to supported destinations.

Do requested dates and times confirm a booking?

No. They capture the customer’s preferred timing. Your team checks availability and confirms the visit directly with the customer.

Can I review requested visits on a map?

Yes. Routing shows an individual property’s drive from your primary location or the day’s mappable requests in time order. Review request details and available travel estimates, then open directions in Google Maps. Your team still confirms the visits.

Where should I start?

Start with AI Receptionist if calls arrive while your team is working. Choose Online Scheduling to give website visitors a service request form. Both feed the follow-up workflow described here.

How do I set Tinylawn up?

Share your business information, configure your receptionist or form, and test the customer experience. Then forward calls or add your form link to the places customers find you.