Two landscaping professionals reviewing plans on a job site

AI answering service for landscaping businesses

Stop missing jobs to missed calls. Tinylawn answers calls 24/7, handles appointments, qualifies leads, performs virtual site visits, and gives your team the details to follow up prepared.

  • Built for design, install, cleanup, and maintenance calls
  • Handles after-hours, weekends, and seasonal overflow
  • Free 14-day trial with no credit card required
  • Trained from your website - 5 minute setup

Tinylawn took the phone off my wife's plate and gave our three crews room to keep growing.

RT
Rick T. Torres & Sons Landscaping

The Problem

Missed landscaping calls become someone else’s revenue.

Miss the call, and the customer moves on to your competitor. Voicemail leaves the work for later. Traditional human answering services charge for live coverage and can still hand back a generic message. Tinylawn answers right away, handles the request, and gives your team a job-ready lead.

Built for landscaping

Turn more landscaping calls into estimate-ready opportunities

Give each homeowner a professional first response and give your estimator enough context to prioritize the right projects.

24/7 Call Coverage

Cover calls when your team can’t
Tinylawn handles missed, after-hours, and overflow calls while your team is working, driving, or off the clock. Customers get an immediate response instead of reaching voicemail.

Customer Recognition

Your customers shouldn’t have to introduce themselves twice
Tinylawn identifies returning callers and loads their history before handling the request. It knows whether the caller is a new lead or an existing customer, what property they’re calling about, and what happened in previous conversations.

Customer Support and Scheduling

Help customers without interrupting the workday
Tinylawn can answer common questions about your services, pricing, service area, availability, and business policies. It can also help customers book, reschedule, or cancel appointments based on your rules.

Lead Qualification

Get the details before your team calls back
Tinylawn asks useful, industry-aware follow-ups as the conversation unfolds. When a saved scenario applies, it checks only the must-have details still missing, so each opportunity arrives structured without making the call feel scripted.

Self-Improving AI

The more calls it handles, the better it knows your business
Tinylawn spots recurring questions and service requests that your current setup does not cover, then suggests FAQ or service updates for you to review. Approve a suggestion and the receptionist uses that information on future calls. Nothing changes without your approval.

Integrations

Send every new lead where your team already works
Connect Tinylawn to the CRM, field-service software, calendar, spreadsheet, and other tools your team already uses. The Tinylawn Zapier app sends each new lead with the customer, request, property, and next-step details ready for your workflow.

Built for landscaping calls

Maintenance call or $40k renovation? Tinylawn asks.

Not every landscaping call deserves the same intake. A weekly mowing request and a full yard renovation need different questions — and different next steps.

Recurring maintenance requests

Capture the property address, lot context, current condition, and preferred schedule for mowing and bed maintenance programs.

Property address Schedule preference Service history

Design-build and renovation projects

Ask about project scope, budget range, timeline, and decision-makers so your estimator walks in prepared.

Budget range Project scope Timeline

Cleanups and seasonal work

Qualify spring and fall cleanup calls by yard size, debris volume, and timing before they hit your calendar.

Yard size Timing One-time vs recurring

Drainage and grading issues

Collect where water is pooling, how long it has been happening, and photos of the problem area by text.

Problem location Photos by text Urgency

Planting and softscape jobs

Capture what the caller wants planted, sun and soil context, and whether the job connects to a larger plan.

Job details Property context Upsell signals

After-hours and overflow calls

Answer evenings, weekends, and spring rush overflow, then text your team a summary before the lead goes cold.

24/7 coverage SMS alerts Overflow handling

What lands on your lead record after every call

  • Requested service: maintenance, design-build, cleanup, planting, drainage, or something else
  • Property address, lot context, and useful access notes
  • Budget range and timeline for project work
  • Whether the caller is a new lead or an existing customer
  • Urgency, preferred timing, and the booked next step
  • Photos, call recording, transcript, and AI summary attached to the lead record

Virtual site visits

More than just call answering. Get property insights before you even visit.

Other AI receptionists just take messages. Tinylawn gives you a complete virtual property report with every lead—square footage, lot size, aerial imagery, and property analysis. Walk into every estimate prepared, or quote sight-unseen. No more wasted trips just to eyeball it.

Tinylawn virtual site visit report with property details and aerial imagery

Fast setup

Go from website to live receptionist in three steps

  1. Step 01

    Train from your website

    Enter your website and Tinylawn learns your services, service area, hours, and common customer questions. After you go live, it flags unanswered questions and missing services for you to approve—so coverage improves from real calls.

  2. Step 02

    Connect your phone line

    Keep the number you already advertise and forward missed, after-hours, or overflow calls to Tinylawn.

  3. Step 03

    Choose your rules and go live

    Set how calls should be handled, then let your AI receptionist start answering, qualifying, and booking.

  • Live in less than 5 minutes
  • No technical setup
  • Works with your current number

Listen, then call

Hear Tinylawn handle a landscaping call

Real call recordings

Qualifying a new lead

Captures the service, property details, and next step.

Ready to play

0:00 --:--

Your turn

Open 24/7

Live demo line

(770) 727-3288

Use the same mobile number for all three calls.

Call the demo line
  1. 01 / First call

    Hang up after hello

    Tinylawn sends a follow-up text with a booking link. Skip this step on a landline.

  2. 02 / Second call

    Ask for a quote

    Share an address and a real service request. Nothing booked on the demo line is real.

  3. 03 / Third call

    Call back

    Use the same number to see how Tinylawn recognizes a returning caller and recalls the request.

Customer stories

A better first response for landscaping leads

Landscaping teams use Tinylawn to capture project details early and spend follow-up time on the opportunities that fit.

I was missing 10-15 calls a week while out mowing. First week with Tinylawn, it booked 4 new customers I would've completely lost. Pays for itself many times over.

MJ
Marcus Johnson
GreenLine Lawn Co.

The Spanish-speaking feature is huge for my area. Half my calls come in Spanish and before Tinylawn they'd just hang up on my voicemail. Now every caller gets helped in their language.

DH
David Hernandez
Hernandez Landscaping

The virtual site visit reports are a game changer. I get lot size, property boundaries, and aerial views before I even call the customer back. I've started quoting jobs sight-unseen and my close rate actually went up.

RK
Rachel Kim
Fresh Cut Turf Care

Simple pricing

Plans that scale with your business

Core receptionist coverage comes with every plan. Growth and Scale add team workflows and higher operating limits. Start free for 14 days—no contract required.

Monthly

Annual · 2 months free

Pro

For solo operators who need every caller answered.

$49

/ month

Usage included

  • 30 Conversations per month
  • $1.25 per additional Conversation

Plan limits

  • 1 organization member
  • 2 call-handling scenarios
  • 1 notification recipient per channel
  • Live call transfers — not included
  • Team tools and Knowledge uploads — not included
Start free trial

Growth

Recommended

For staffed, single-location teams sharing caller follow-up.

$149

/ month

Usage included

  • 120 Conversations per month
  • $1.00 per additional Conversation

Everything in Pro, plus

  • 5 live transfer destinations
  • 5 members with roles and team comments
  • 25 Knowledge sources / 50 MB
  • 5 scenarios and recipients per channel
Start free trial

Scale

For established teams that need the highest limits and priority email support.

$299

/ month

Usage included

  • 300 Conversations per month
  • $0.85 per additional Conversation

Everything in Growth, plus

  • 10 live transfer destinations
  • 10 members with roles and team comments
  • 50 Knowledge sources / 100 MB
  • 10 scenarios and recipients per channel
  • Priority email support
Start free trial

Enterprise

For multi-location operators with more complex needs.

Custom

Usage included

  • Tailored Conversation allowance and pricing

Custom plan includes

  • Custom feature and team limits
  • Multi-location requirements
  • White-glove onboarding
  • Priority support
Talk to our team

You only pay for real Conversations. A Conversation is a call that lasts at least 15 seconds and includes an actual caller reply. Short hang-ups, silent or assistant-only calls, and spam are free.

Core receptionist coverage on every plan

Every plan includes the same core AI receptionist for answering calls, capturing job-ready leads, and keeping follow-up organized. Growth and Scale add team workflows and higher operating limits.

Call handling

24/7 call answering
Included with every Tinylawn plan
Dedicated phone number
Included with every Tinylawn plan
Spam blocking
Included with every Tinylawn plan
Bilingual receptionist
Included with every Tinylawn plan

Every conversation

Call recordings, transcripts, and AI summaries
Included with every Tinylawn plan
FAQ answering and service suggestions
Included with every Tinylawn plan
Email, SMS, push, and daily digest notifications
Included with every Tinylawn plan

Lead intake

Lead qualification and structured intake
Included with every Tinylawn plan
Appointment scheduling and online booking forms
Included with every Tinylawn plan
QR codes
Included with every Tinylawn plan
CRM and field-service integrations via Zapier
Included with every Tinylawn plan

Property and support

AI-powered virtual site visits
Included with every Tinylawn plan
Property photos and route distance calculation
Included with every Tinylawn plan
Email support and help center
Included with every Tinylawn plan

Frequently asked questions

The details, without the fine print

Everything you need to know about setup, billing, and how Tinylawn fits into your operation.

1. How does an AI receptionist help landscapers stop missing high-value estimates?

It answers inbound calls while you are on a job, driving between properties, or off the clock, so new leads do not fall into voicemail. Tinylawn collects the property address, service type, budget range, and timeline, then books the estimate on your calendar and texts you a summary so you can follow up faster.

2. Can Tinylawn separate maintenance leads from design-build projects?

Yes. Tinylawn can ask whether the caller needs recurring maintenance, a cleanup, planting work, drainage, or a larger design-build project like a full yard renovation. That helps you avoid wasting estimator time on low-fit calls and lets you route the right jobs to the right team.

3. How is Tinylawn different from a traditional landscaping answering service?

A typical answering service takes a name and number, then sends you a message. Tinylawn goes further by asking landscaping-specific questions, qualifying the opportunity, and booking the next step. That means fewer call-backs, less phone tag, and better context before you ever call the prospect.

4. Can I use Tinylawn only after hours or on weekends?

Yes. Many landscaping companies start with after-hours and weekend coverage only, since that is when homeowners often call. You can use conditional call forwarding so your phone rings first during the day and routes to Tinylawn only when you cannot answer.

5. Do I have to switch my landscaping business phone number?

No. You keep your current number and forward calls to your Tinylawn line. Customers still call the number on your trucks, yard signs, Google Business Profile, and ads, so nothing changes on the customer side.

6. What if I don’t know which landscaping FAQs or services to add?

Start from your website and the services you already sell. After calls come in, Tinylawn surfaces questions callers asked and services they requested that you have not covered yet—things like one-time cleanups, front-yard-only work, or payment policies. Review each suggestion with evidence from the call, then add an FAQ, add or reactivate a service, or dismiss it.

7. Will callers feel like they are talking to a robot?

Tinylawn uses a natural-sounding voice and answers with your company name and services. Most callers experience it as a professional front desk conversation. If a situation needs a person, Tinylawn captures the details and texts you so you can step in.

8. Can my estimator and office staff hand off calls inside Tinylawn?

Yes, on Growth and Scale. After a call lands, your team can leave an internal comment on the call record and @mention who should quote, schedule, or call back. Mentions appear in the in-app Notifications center and open the exact note. Callers never see team comments.

9. How much does Tinylawn cost for a landscaping company?

Plans start at $49 per month for 30 Conversations, with Growth at $149 for 120 Conversations and Scale at $299 for 300 Conversations. Every plan includes 24/7 coverage, bilingual answering, virtual site visits, and a 14-day free trial with no credit card required.

Compare your options

Tinylawn vs a traditional landscaping answering service

Most landscaping companies weigh three options for the phone: let voicemail catch it, hire a traditional answering service, or use an AI receptionist. Here is how they differ where it matters.

Voicemail Traditional answering service Tinylawn
Answers 24/7 Takes messages, but most callers hang up and dial the next company Live operators, often with hold times during busy periods Picks up instantly, day, night, weekends, and holidays
What happens on the call Caller leaves whatever details they think to mention Operator follows a generic script and takes a message Asks landscaping-specific questions: service type, property address, budget range, and timeline
Books the job No — you call back and play phone tag Usually passes a message for your team to schedule Books directly onto an intake calendar you control
What you get afterward A voicemail to replay and decipher A typed message with name and number Structured lead with summary, transcript, recording, and photo requests by text
How you pay Free, but every missed caller is a job that may go to a competitor Typically billed per minute or per call, so busy months cost more Flat monthly plans from $49/mo for 30 Conversations, $149 for 120, $299 for 300

Every Tinylawn plan includes 24/7 coverage, bilingual answering, and a 14-day free trial — no credit card required. Traditional answering service pricing varies by provider; check how yours bills overage minutes before comparing costs.