Two landscaping professionals reviewing plans on a job site

The best AI answering service for landscaping businesses

Stop missing jobs to missed calls. Tinylawn answers calls 24/7, handles appointments, qualifies leads, performs virtual site visits, and gives your team the details to follow up prepared.

  • Built for design, install, cleanup, and maintenance calls
  • Handles after-hours, weekends, and seasonal overflow
  • Free 14-day trial with no credit card required
  • Trained from your website - 5 minute setup

Tinylawn took the phone off my wife's plate and gave our three crews room to keep growing.

RT
Rick T. Torres & Sons Landscaping

Built for landscaping

Turn more landscaping calls into estimate-ready opportunities

Give each homeowner a professional first response and give your estimator enough context to prioritize the right projects.

  • 24/7 Call Coverage

    Cover calls when your team can’t

    Tinylawn handles missed, after-hours, and overflow calls while your team is working, driving, or off the clock. Customers get an immediate response instead of reaching voicemail.

  • Customer Recognition

    Your customers shouldn’t have to introduce themselves twice

    Tinylawn identifies returning callers and loads their history before handling the request. It knows whether the caller is a new lead or an existing customer, what property they’re calling about, and what happened in previous conversations.

  • Customer Support and Scheduling

    Help customers without interrupting the workday

    Tinylawn can answer common questions about your services, pricing, service area, availability, and business policies. When callers ask about something you have not covered yet, it suggests FAQ and catalog updates for you to review. It can also help customers book, reschedule, or cancel appointments based on your rules.

  • Lead Qualification

    Get the details before your team calls back

    Tinylawn asks the right follow-up questions and captures the customer’s service request, address, urgency, preferred timing, and other important details. Each new opportunity arrives as a structured lead—not another vague voicemail.

Built for landscaping calls

Maintenance call or $40k renovation? Tinylawn asks.

Not every landscaping call deserves the same intake. A weekly mowing request and a full yard renovation need different questions — and different next steps.

Recurring maintenance requests

Capture the property address, lot context, current condition, and preferred schedule for mowing and bed maintenance programs.

Property address Schedule preference Service history

Design-build and renovation projects

Ask about project scope, budget range, timeline, and decision-makers so your estimator walks in prepared.

Budget range Project scope Timeline

Cleanups and seasonal work

Qualify spring and fall cleanup calls by yard size, debris volume, and timing before they hit your calendar.

Yard size Timing One-time vs recurring

Drainage and grading issues

Collect where water is pooling, how long it has been happening, and photos of the problem area by text.

Problem location Photos by text Urgency

Planting and softscape jobs

Capture what the caller wants planted, sun and soil context, and whether the job connects to a larger plan.

Job details Property context Upsell signals

After-hours and overflow calls

Answer evenings, weekends, and spring rush overflow, then text your team a summary before the lead goes cold.

24/7 coverage SMS alerts Overflow handling

What lands on your lead record after every call

  • Requested service: maintenance, design-build, cleanup, planting, drainage, or something else
  • Property address, lot context, and useful access notes
  • Budget range and timeline for project work
  • Whether the caller is a new lead or an existing customer
  • Urgency, preferred timing, and the booked next step
  • Photos, call recording, transcript, and AI summary attached to the lead record

Virtual site visits

More than just call answering. Get property insights before you even visit.

Other AI receptionists just take messages. Tinylawn gives you a complete virtual property report with every lead—square footage, lot size, aerial imagery, and property analysis. Walk into every estimate prepared, or quote sight-unseen. No more wasted trips just to eyeball it.

Tinylawn virtual site visit report with property details and aerial imagery

Fast setup

Go from website to live receptionist in three steps

A guided setup built for busy operators, with no scripts to write and no technical project to manage.

  1. Step 01

    Train from your website

    Enter your website and Tinylawn learns your services, service area, hours, and common customer questions. After you go live, it flags unanswered questions and missing services for you to approve—so coverage improves from real calls.

  2. Step 02

    Connect your phone line

    Keep the number you already advertise and forward missed, after-hours, or overflow calls to Tinylawn.

  3. Step 03

    Choose your rules and go live

    Set how calls should be handled, then let your AI receptionist start answering, qualifying, and booking.

  • Live in less than 5 minutes
  • No technical setup
  • Works with your current number

Try It Live

Hear how Tinylawn handles a real landscaping call

Call the live demo to hear Tinylawn answer a new request, follow up after a dropped call, and recognize a returning customer—without interrupting a day in the field.

Hear Tinylawn

Start with real call recordings, then put Tinylawn to the test from your own phone.

  1. Real call 01

    New lead

    Qualifying a new lead

    Captures the service, property details, and next step.

    Ready to play

    0:00 --:--
  2. Real call 02

    Booking

    Booking an estimate

    Confirms the request, preferred timing, and handoff.

    Ready to play

    0:00 --:--
  3. Real call 03

    Customer care

    Handling a follow-up

    Keeps customer context clear when plans change.

    Ready to play

    0:00 --:--

Open 24/7

Tinylawn live demo

(770) 727-3288

Use a mobile phone so you can test the follow-up text, then call back from the same number.

Call the demo now
  1. 1. First call

    Hang up after the greeting

    End the call as soon as Tinylawn answers. You’ll receive a follow-up text with a booking link, just like a customer who drops off. Using a landline? Skip this step.

  2. 2. Second call

    Call with a real request

    Call back, share a property address, and ask for a quote, a service, or an appointment. Speak naturally—interrupt, be vague, or change your mind. This is only a demo, so nothing you book is real.

  3. 3. Third call

    Call back as the same customer

    Make one more call from the same number. Tinylawn will recognize you and remember the request. Try asking for an update or changing the appointment.

Customer stories

A better first response for landscaping leads

Landscaping teams use Tinylawn to capture project details early and spend follow-up time on the opportunities that fit.

I was missing 10-15 calls a week while out mowing. First week with Tinylawn, it booked 4 new customers I would've completely lost. Pays for itself many times over.

MJ
Marcus Johnson
GreenLine Lawn Co.

The Spanish-speaking feature is huge for my area. Half my calls come in Spanish and before Tinylawn they'd just hang up on my voicemail. Now every caller gets helped in their language.

DH
David Hernandez
Hernandez Landscaping

The virtual site visit reports are a game changer. I get lot size, property boundaries, and aerial views before I even call the customer back. I've started quoting jobs sight-unseen and my close rate actually went up.

RK
Rachel Kim
Fresh Cut Turf Care

Simple pricing

Plans that scale with your call volume

Every plan includes the full Tinylawn toolkit. Start free for 14 days, then choose the call volume your business needs—no contract required.

Monthly

Annual · 2 months free

Pro

For solo operators and teams with lighter call volume.

$49

/ month

Includes

  • 30 calls per month
  • $1.25 for each additional call
Start free trial

Growth

Most popular

For growing businesses that need dependable coverage.

$149

/ month

Includes

  • 120 calls per month
  • $1.00 for each additional call
Start free trial

Scale

For established teams handling higher call volume.

$299

/ month

Includes

  • 300 calls per month
  • $0.85 for each additional call
Start free trial

Enterprise

For multi-location operators with more complex needs.

Custom

Includes

  • Tailored pricing and call volume
  • White-glove onboarding
  • Priority support
Talk to our team

You only pay for real conversations. Calls under 15 seconds, silent calls, and spam are always free.

Every plan includes the complete Tinylawn toolkit

Your plan changes call volume, not product access.

Call handling

24/7 call answering
Included with every Tinylawn plan
Dedicated phone number
Included with every Tinylawn plan
Spam blocking
Included with every Tinylawn plan
Bilingual receptionist
Included with every Tinylawn plan

Every conversation

Call recordings and transcripts
Included with every Tinylawn plan
Call summaries
Included with every Tinylawn plan
FAQ and common question answering
Included with every Tinylawn plan
Caller FAQ and service suggestions
Included with every Tinylawn plan
Email and SMS notifications
Included with every Tinylawn plan
Team comments and @mentions on calls
Included with every Tinylawn plan

Lead intake

Appointment scheduling
Included with every Tinylawn plan
Online booking forms
Included with every Tinylawn plan
QR codes
Included with every Tinylawn plan
Zapier integration
Included with every Tinylawn plan

Property and support

AI-powered virtual site visits
Included with every Tinylawn plan
Property photos
Included with every Tinylawn plan
Route distance calculation
Included with every Tinylawn plan
Responsive support
Included with every Tinylawn plan

Frequently asked questions

The details, without the fine print

Everything you need to know about setup, billing, and how Tinylawn fits into your operation.

1. How does an AI receptionist help landscapers stop missing high-value estimates?

It answers inbound calls while you are on a job, driving between properties, or off the clock, so new leads do not fall into voicemail. Tinylawn collects the property address, service type, budget range, and timeline, then books the estimate on your calendar and texts you a summary so you can follow up faster.

2. Can Tinylawn separate maintenance leads from design-build projects?

Yes. Tinylawn can ask whether the caller needs recurring maintenance, a cleanup, planting work, drainage, or a larger design-build project like a full yard renovation. That helps you avoid wasting estimator time on low-fit calls and lets you route the right jobs to the right team.

3. How is Tinylawn different from a traditional landscaping answering service?

A typical answering service takes a name and number, then sends you a message. Tinylawn goes further by asking landscaping-specific questions, qualifying the opportunity, and booking the next step. That means fewer call-backs, less phone tag, and better context before you ever call the prospect.

4. Can I use Tinylawn only after hours or on weekends?

Yes. Many landscaping companies start with after-hours and weekend coverage only, since that is when homeowners often call. You can use conditional call forwarding so your phone rings first during the day and routes to Tinylawn only when you cannot answer.

5. Do I have to switch my landscaping business phone number?

No. You keep your current number and forward calls to your Tinylawn line. Customers still call the number on your trucks, yard signs, Google Business Profile, and ads, so nothing changes on the customer side.

6. What if I don’t know which landscaping FAQs or services to add?

Start from your website and the services you already sell. After calls come in, Tinylawn surfaces questions callers asked and services they requested that you have not covered yet—things like one-time cleanups, front-yard-only work, or payment policies. Review each suggestion with evidence from the call, then add an FAQ, add or reactivate a service, or dismiss it.

7. Will callers feel like they are talking to a robot?

Tinylawn uses a natural-sounding voice and answers with your company name and services. Most callers experience it as a professional front desk conversation. If a situation needs a person, Tinylawn captures the details and texts you so you can step in.

8. Can my estimator and office staff hand off calls inside Tinylawn?

Yes. After a call lands, your team can leave an internal comment on the call record and @mention who should quote, schedule, or call back. Mentions appear in the in-app Notifications center and open the exact note. Callers never see team comments.

9. How much does Tinylawn cost for a landscaping company?

Plans start at $49 per month for 30 calls, with Growth at $149 for 120 calls and Scale at $299 for 300 calls. Every plan includes 24/7 coverage, bilingual answering, virtual site visits, and a 14-day free trial with no credit card required.

Compare your options

Tinylawn vs a traditional landscaping answering service

Most landscaping companies weigh three options for the phone: let voicemail catch it, hire a traditional answering service, or use an AI receptionist. Here is how they differ where it matters.

Voicemail Traditional answering service Tinylawn
Answers 24/7 Takes messages, but most callers hang up and dial the next company Live operators, often with hold times during busy periods Picks up instantly, day, night, weekends, and holidays
What happens on the call Caller leaves whatever details they think to mention Operator follows a generic script and takes a message Asks landscaping-specific questions: service type, property address, budget range, and timeline
Books the job No — you call back and play phone tag Usually passes a message for your team to schedule Books directly onto an intake calendar you control
What you get afterward A voicemail to replay and decipher A typed message with name and number Structured lead with summary, transcript, recording, and photo requests by text
How you pay Free, but every missed caller is a job that may go to a competitor Typically billed per minute or per call, so busy months cost more Flat monthly plans from $49/mo for 30 calls, $149 for 120, $299 for 300

Every Tinylawn plan includes 24/7 coverage, bilingual answering, and a 14-day free trial — no credit card required. Traditional answering service pricing varies by provider; check how yours bills overage minutes before comparing costs.