Two landscaping professionals reviewing plans on a job site

AI answering service for landscaping businesses

Stop missing jobs to missed calls. Tinylawn answers calls 24/7, handles appointments, qualifies leads, performs virtual site visits, and gives your team the details to follow up prepared.

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  • Built for design, install, cleanup, and maintenance calls
  • Handles after-hours, weekends, and seasonal overflow
  • Free 14-day trial with no credit card required
  • Trained from your website - 5 minute setup

Tinylawn took the phone off my wife's plate and gave our three crews room to keep growing.

RT
Rick T. Torres & Sons Landscaping

Missed landscaping calls become someone else’s revenue.

Turn more landscaping calls into estimate-ready opportunities

24/7 Call Coverage

Cover calls when your team can’t
Missed, after-hours, and overflow calls get an answer, not voicemail.

Customer Recognition

Returning callers don’t start over
Tinylawn loads who they are, which property, and what happened last time.

Customer Support and Scheduling

Help customers without stopping the job
Answers common questions and can book, reschedule, or cancel on your rules.

Lead Qualification

Call back with the details already captured
Industry-aware follow-ups so each lead arrives structured.

Self-improving

It gets sharper from real calls
Suggests FAQ and service updates. Nothing changes until you approve.

Integrations

Send leads to the tools you already use
The Zapier app sends each new lead into your CRM, field-service software, or calendar.

Maintenance call or $40k renovation? Tinylawn asks.

Recurring maintenance requests

Captures address, lot context, condition, and preferred mowing schedule.

Design-build and renovation projects

Asks for scope, budget, timeline, and who decides.

Cleanups and seasonal work

Qualifies yard size, debris volume, and timing.

Drainage and grading issues

Collects where water pools, how long it has been happening, and photos by text.

Planting and softscape jobs

Captures what they want planted, site context, and whether it ties to a larger plan.

After-hours and overflow calls

Answers evenings, weekends, and spring overflow, then texts you a summary.

On every lead record

  • Requested service: maintenance, design-build, cleanup, planting, drainage, or something else
  • Property address, lot context, and useful access notes
  • Budget range and timeline for project work
  • Whether the caller is a new lead or an existing customer
  • Urgency, preferred timing, and the booked next step
  • Photos, call recording, transcript, and AI summary attached to the lead record

Virtual site visits

Property insights before you visit

Lot size, square footage, aerials, and a property report on every lead.

Tinylawn virtual site visit report with property details and aerial imagery

How it works: Live in three steps

  • Under 5 minutes
  • No technical setup
  • Keep your number

  1. 01

    Train from your website

    Learns your services, area, hours, and FAQs.

  2. 02

    Connect your phone

    Forward missed, after-hours, or overflow calls.

  3. 03

    Set rules and go live

    It answers, qualifies, and books from there.

Listen, then call

Hear Tinylawn handle a landscaping call

Real call recordings

New lead

Ready to play

0:00 --:--

No signup

Open 24/7

Live demo line

(770) 727-3288

Pretend you are a customer. Ask for a quote or book a visit — nothing on this line is real.

Call the demo line

A better first response for landscaping leads

I was missing 10-15 calls a week while out mowing. First week with Tinylawn, it booked 4 new customers I would've completely lost. Pays for itself many times over.

MJ
Marcus Johnson
GreenLine Lawn Co.

The Spanish-speaking feature is huge for my area. Half my calls come in Spanish and before Tinylawn they'd just hang up on my voicemail. Now every caller gets helped in their language.

DH
David Hernandez
Hernandez Landscaping

The virtual site visit reports are a game changer. I get lot size, property boundaries, and aerial views before I even call the customer back. I've started quoting jobs sight-unseen and my close rate actually went up.

RK
Rachel Kim
Fresh Cut Turf Care

Pricing: Try it before you commit

Start free for 14 days. No credit card.

Only real calls count toward your plan. Hang-ups and spam are free.

Annual includes 2 months free

Pro

For solo operators with lower call volume.

$49

/ month

Start free trial

Usage included

  • 25 calls per month
  • $2.00 per additional call

Plan limits

  • 1 organization member
  • 2 call-handling scenarios
  • 1 notification recipient per channel
  • Live call transfers — not included
  • Team comments, @mentions, and roles — not included
  • Knowledge uploads — not included

Growth

Recommended

For busy solo operators and established single-location businesses.

$129

/ month

Start free trial

Usage included

  • 75 calls per month
  • $1.80 per additional call

Everything in Pro, plus

  • 5 live transfer destinations
  • 5 members with roles, comments, and @mentions
  • 25 Knowledge sources
  • 5 scenarios and recipients per channel

Scale

For higher-volume businesses that need larger team and feature limits.

$249

/ month

Start free trial

Usage included

  • 150 calls per month
  • $1.60 per additional call

Everything in Growth, plus

  • 10 live transfer destinations
  • 10 members with roles, comments, and @mentions
  • 50 Knowledge sources
  • 10 scenarios and recipients per channel
  • Priority email support

Enterprise

Custom

For multi-location operators with more complex needs.

$499+

/ month

Talk to our team

Usage included

  • Tailored call allowance and pricing

Custom plan includes

  • Custom feature and team limits
  • Multi-location requirements
  • White-glove onboarding
  • Custom support SLA
  • Enterprise-grade security

Included with every plan.

Growth and Scale add team workflows and higher limits.

Call handling

24/7 call answering
Included with every Tinylawn plan
Dedicated phone number
Included with every Tinylawn plan
Spam blocking
Included with every Tinylawn plan
Bilingual receptionist
Included with every Tinylawn plan

Every call

Call recordings, transcripts, and AI summaries
Included with every Tinylawn plan
FAQ answering and service suggestions
Included with every Tinylawn plan
Email, SMS, push, and daily digest notifications
Included with every Tinylawn plan

Lead intake

Lead qualification and structured intake
Included with every Tinylawn plan
Appointment scheduling and online booking forms
Included with every Tinylawn plan
QR codes
Included with every Tinylawn plan
CRM and field-service integrations via Zapier
Included with every Tinylawn plan

Property and support

AI-powered virtual site visits
Included with every Tinylawn plan
Property photos and route distance calculation
Included with every Tinylawn plan
Email support and help center
Included with every Tinylawn plan

Frequently asked questions: Questions owners ask before forwarding a call

How does an AI receptionist help landscapers stop missing high-value estimates?

It answers inbound calls while you are on a job, driving between properties, or off the clock, so new leads do not fall into voicemail. Tinylawn collects the property address, service type, budget range, and timeline, then books the estimate on your calendar and texts you a summary so you can follow up faster.

Can Tinylawn separate maintenance leads from design-build projects?

Yes. Tinylawn can ask whether the caller needs recurring maintenance, a cleanup, planting work, drainage, or a larger design-build project like a full yard renovation. That helps you avoid wasting estimator time on low-fit calls and lets you route the right jobs to the right team.

How is Tinylawn different from a traditional landscaping answering service?

A typical answering service takes a name and number, then sends you a message. Tinylawn goes further by asking landscaping-specific questions, qualifying the opportunity, and booking the next step. That means fewer call-backs, less phone tag, and better context before you ever call the prospect.

Can I use Tinylawn only after hours or on weekends?

Yes. Many landscaping companies start with after-hours and weekend coverage only, since that is when homeowners often call. You can use conditional call forwarding so your phone rings first during the day and routes to Tinylawn only when you cannot answer.

Do I have to switch my landscaping business phone number?

No. You keep your current number and forward calls to your Tinylawn line. Customers still call the number on your trucks, yard signs, Google Business Profile, and ads, so nothing changes on the customer side.

What if I don’t know which landscaping FAQs or services to add?

Start from your website and the services you already sell. After calls come in, Tinylawn surfaces questions callers asked and services they requested that you have not covered yet—things like one-time cleanups, front-yard-only work, or payment policies. Review each suggestion with evidence from the call, then add an FAQ, add or reactivate a service, or dismiss it.

Will callers feel like they are talking to a robot?

Tinylawn uses a natural-sounding voice and answers with your company name and services. Most callers experience it as a professional front desk conversation. If a situation needs a person, Tinylawn captures the details and texts you so you can step in.

Can my estimator and office staff hand off calls inside Tinylawn?

Yes, on Growth and Scale. After a call lands, your team can leave an internal comment on the call record and @mention who should quote, schedule, or call back. Mentions appear in the in-app Notifications center and open the exact note. Callers never see team comments.

How much does Tinylawn cost for a landscaping company?

Plans start at $49 per month for 25 calls, with Growth at $129 for 75 calls and Scale at $249 for 150 calls. Every plan includes 24/7 coverage, bilingual answering, and virtual site visits. The free trial ends after 14 days, with no credit card required.

Field-tested advice for landscaping businesses

Compare your options

Tinylawn vs a traditional landscaping answering service

Most landscaping companies weigh three options for the phone: let voicemail catch it, hire a traditional answering service, or use an AI receptionist. Here is how they differ where it matters.

Voicemail Traditional answering service Tinylawn
Answers 24/7 Takes messages, but most callers hang up and dial the next company Live operators, often with hold times during busy periods Picks up instantly, day, night, weekends, and holidays
What happens on the call Caller leaves whatever details they think to mention Operator follows a generic script and takes a message Asks landscaping-specific questions: service type, property address, budget range, and timeline
Books the job No — you call back and play phone tag Usually passes a message for your team to schedule Books directly onto an intake calendar you control
What you get afterward A voicemail to replay and decipher A typed message with name and number Structured lead with summary, transcript, recording, and photo requests by text
How you pay Free, but every missed caller is a job that may go to a competitor Typically billed per minute or per call, so busy months cost more Flat monthly plans from $49/mo for 25 calls, $129 for 75, $249 for 150

Every Tinylawn plan includes 24/7 coverage, bilingual answering, and a 14-day free trial — no credit card required. Traditional answering service pricing varies by provider; check how yours bills overage minutes before comparing costs.