Tinylawn
Live call
Thanks for calling Evergreen Lawn Care. What can I help you with today?
The AI answering service that turns calls into job-ready leads
Built for landscaping and pest control businesses, Tinylawn answers calls 24/7, handles appointments, qualifies leads, performs virtual site visits, and gives your team the details to follow up prepared. Starting at $49/mo.
- Perfect for after-hours, weekends, and overflow
- Free 14-day trial with no credit card required
- Trained from your website — 5-minute setup
JR
New caller
Customer
I need a spring cleanup sometime next week.
Tinylawn
Qualifying
I can help with that. What’s the property address?
New lead
Spring cleanup
214 Oak St. · Next week
Trusted by the pros
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I was missing 10-15 calls a week while out mowing. First week with Tinylawn, it booked 4 new customers I would've completely lost. Pays for itself many times over.
MJ Marcus Johnson GreenLine Lawn Co. -
Tinylawn caught two termite calls after hours that would have gone straight to voicemail. By morning I had the address, photos, and notes ready for inspection scheduling.
AR Austin Reed Summit Pest Control -
The Spanish-speaking feature is huge for my area. Half my calls come in Spanish and before Tinylawn they'd just hang up on my voicemail. Now every caller gets helped in their language.
DH David Hernandez Hernandez Landscaping -
Mosquito season used to bury our office. Now callers get answered right away, the AI asks about standing water and bite areas, and our team starts the day with clean summaries.
MV Marisol Vega Vega Family Pest -
The virtual site visit reports are a game changer. I get lot size, property boundaries, and aerial views before I even call the customer back. I've started quoting jobs sight-unseen and my close rate actually went up.
RK Rachel Kim Fresh Cut Turf Care -
Rodent calls are messy when customers just say they hear noises. Tinylawn gets attic, crawl space, droppings, pets, and urgency details before I ever call back.
NB Nate Brooks Brooks Exterminating -
Best $49 I spend each month. I'm a one-man operation and can't answer the phone on a zero-turn. Tinylawn handles everything and texts me a summary after each call.
TF Tommy Fletcher Fletcher's Mowing -
The Spanish answering has been huge for us. We serve a lot of bilingual neighborhoods, and Tinylawn keeps those callers from hanging up or calling the next company.
EC Elena Cruz Cruz Pest Solutions
The Problem
Missed calls become someone else’s revenue.
Miss the call, and the customer moves on to your competitor. Voicemail leaves the work for later. Traditional human answering services charge for live coverage and can still hand back a generic message. Tinylawn answers right away, handles the request, and gives your team a job-ready lead.
Why Tinylawn
What happens between hello and follow-up
Coverage is only the start. Tinylawn recognizes returning customers, handles requests, and turns new inquiries into structured leads.
- Cover calls when your team can’t
- Tinylawn handles missed, after-hours, and overflow calls while your team is working, driving, or off the clock. Customers get an immediate response instead of reaching voicemail.
- Missed calls
- After-hours
- Overflow
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- Your customers shouldn’t have to introduce themselves twice
- Tinylawn identifies returning callers and loads their history before handling the request. It knows who is calling, which property they mean, and what happened in previous conversations.
- Caller history
- Property context
- Repeat callers
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- Help customers without interrupting the workday
- Tinylawn answers common questions about your services, pricing, service area, availability, and policies. It can also help customers book, reschedule, or cancel appointments based on your rules.
- Customer answers
- Booking help
- Your rules
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- Get the details before your team calls back
- Tinylawn asks useful, industry-aware follow-ups as the conversation unfolds. It checks only the must-have details still missing, so each opportunity arrives structured without making the call feel scripted.
- Smart follow-ups
- Required details
- Lead summary
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- The more calls it handles, the better it knows your business
- Tinylawn spots recurring questions and service requests that your current setup does not cover, then suggests FAQ or service updates for you to review. Approve a suggestion and the receptionist uses that information on future calls. Nothing changes without your approval.
- Call patterns
- Human review
- Approved answers
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- Send every new lead where your team already works
- Connect Tinylawn to the CRM, field-service software, calendar, spreadsheet, and other tools your team already uses. The Tinylawn Zapier app sends each new lead with the customer, request, property, and next-step details ready for your workflow.
- CRM and FSM
- Calendars
- Automated handoff
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24/7 Call Coverage
Customer Recognition
Customer Support and Scheduling
Lead Qualification
Self-Improving AI
Integrations
Virtual site visits
More than just call answering. Get property insights before you even visit.
Other AI receptionists just take messages. Tinylawn gives you a complete virtual property report with every lead—square footage, lot size, aerial imagery, and property analysis. Walk into every estimate prepared, or quote sight-unseen. No more wasted trips just to eyeball it.
Fast setup
Go from website to live receptionist in three steps
Step 01
Train from your website
Enter your website and Tinylawn learns your services, service area, hours, and common customer questions. After you go live, it flags unanswered questions and missing services for you to approve—so coverage improves from real calls.
Step 02
Connect your phone line
Keep the number you already advertise and forward missed, after-hours, or overflow calls to Tinylawn.
Step 03
Choose your rules and go live
Set how calls should be handled, then let your AI receptionist start answering, qualifying, and booking.
- Live in less than 5 minutes
- No technical setup
- Works with your current number
Listen, then call
Try the demo.
Real call recordings
Qualifying a new lead
Captures the service, property details, and next step.
Ready to play
0:00 --:--
Booking an estimate
Confirms the request, preferred timing, and handoff.
Ready to play
0:00 --:--
Handling a follow-up
Keeps customer context clear when plans change.
Ready to play
0:00 --:--
Your turn
Open 24/7
Live demo line
(770) 727-3288
Use the same mobile number for all three calls.
Call the demo line
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01 / First call
Hang up after hello
Tinylawn sends a follow-up text with a booking link. Skip this step on a landline.
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02 / Second call
Ask for a quote
Share an address and a real service request. Nothing booked on the demo line is real.
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03 / Third call
Call back
Use the same number to see how Tinylawn recognizes a returning caller and recalls the request.
Simple pricing
Plans that scale with your business
Core receptionist coverage comes with every plan. Growth and Scale add team workflows and higher operating limits. Start free for 14 days—no contract required.
Monthly
Annual · 2 months free
Pro
For solo operators who need every caller answered.
$49
/ month
Usage included
- 30 Conversations per month
- $1.25 per additional Conversation
Plan limits
- 1 organization member
- 2 call-handling scenarios
- 1 notification recipient per channel
- Live call transfers — not included
- Team tools and Knowledge uploads — not included
Start free trial
Growth
Recommended
For staffed, single-location teams sharing caller follow-up.
$149
/ month
Usage included
- 120 Conversations per month
- $1.00 per additional Conversation
Everything in Pro, plus
- 5 live transfer destinations
- 5 members with roles and team comments
- 25 Knowledge sources / 50 MB
- 5 scenarios and recipients per channel
Start free trial
Scale
For established teams that need the highest limits and priority email support.
$299
/ month
Usage included
- 300 Conversations per month
- $0.85 per additional Conversation
Everything in Growth, plus
- 10 live transfer destinations
- 10 members with roles and team comments
- 50 Knowledge sources / 100 MB
- 10 scenarios and recipients per channel
- Priority email support
Start free trial
Enterprise
For multi-location operators with more complex needs.
Custom
Usage included
- Tailored Conversation allowance and pricing
Custom plan includes
- Custom feature and team limits
- Multi-location requirements
- White-glove onboarding
- Priority support
Talk to our team
You only pay for real Conversations. A Conversation is a call that lasts at least 15 seconds and includes an actual caller reply. Short hang-ups, silent or assistant-only calls, and spam are free.
Core receptionist coverage on every plan
Every plan includes the same core AI receptionist for answering calls, capturing job-ready leads, and keeping follow-up organized. Growth and Scale add team workflows and higher operating limits.
Call handling
- 24/7 call answering
- Included with every Tinylawn plan
- Dedicated phone number
- Included with every Tinylawn plan
- Spam blocking
- Included with every Tinylawn plan
- Bilingual receptionist
- Included with every Tinylawn plan
Every conversation
- Call recordings, transcripts, and AI summaries
- Included with every Tinylawn plan
- FAQ answering and service suggestions
- Included with every Tinylawn plan
- Email, SMS, push, and daily digest notifications
- Included with every Tinylawn plan
Lead intake
- Lead qualification and structured intake
- Included with every Tinylawn plan
- Appointment scheduling and online booking forms
- Included with every Tinylawn plan
- QR codes
- Included with every Tinylawn plan
- CRM and field-service integrations via Zapier
- Included with every Tinylawn plan
Property and support
- AI-powered virtual site visits
- Included with every Tinylawn plan
- Property photos and route distance calculation
- Included with every Tinylawn plan
- Email support and help center
- Included with every Tinylawn plan
Frequently asked questions
Questions owners ask before forwarding a call
Straight answers about setup, billing, your phone number, and when your team needs to step in.
How does the free trial work?
Your first 14 days are completely free—no credit card required. The trial includes Growth feature access and limits, so you can test team workflows as Tinylawn answers calls, qualifies leads, and books appointments. Afterward, choose the plan that fits how your business operates.
What counts as a Conversation?
A Conversation is a call that lasts at least 15 seconds and includes an actual caller reply. Short hang-ups, silent or assistant-only calls, and spam are free.
What happens if I use more than my monthly Conversation allowance?
If you go over your included Conversations, you'll be charged the per-Conversation overage rate shown for your plan. Your receptionist stays active and keeps answering callers.
Can I change my plan later?
You can upgrade or downgrade your plan at any time from your dashboard. There are no contracts or long-term commitments, and you can cancel anytime.
How quickly can I start a free trial?
Setup takes just minutes. During onboarding, Tinylawn learns from your website, then you choose your dedicated phone number and call-handling rules before going live.
What if I don’t know which FAQs to add?
Start from your website, then go live. After calls start coming in, Tinylawn shows questions callers asked and services they requested that you haven’t covered yet—review each suggestion with evidence from the call, edit the answer if needed, and add it when you’re ready.
Can I personalize my receptionist?
Yes. You can change its name, greeting, and voice to match your brand.
Does the AI receptionist work in Spanish?
Yes. Tinylawn supports English and Spanish and automatically responds in the caller's language.
What are virtual site visits?
Virtual site visits are AI-powered property assessments included with every plan. Tinylawn can collect lot size, estimated turf area, parcel boundaries, and satellite imagery so your team receives more useful lead context.
Does Tinylawn replace my scheduling or field service software?
No. Tinylawn handles intake in front of your existing operation. It answers, qualifies, and books the initial appointment, then the Tinylawn Zapier app can send each new lead into your CRM, field-service software, calendar, and thousands of other tools.
What if a caller has a complex question or emergency?
Tinylawn can take a detailed message for complex or urgent requests so you can follow up directly while still capturing the opportunity.
Can my team leave notes on a call?
Team comments and @mentions are included with Growth and Scale. Staff can leave an internal note on a call and notify a teammate from the same call record. Callers never see team comments.
What features change between plans?
Pro is designed for one-person businesses. Growth adds live call transfers, team members and roles, team comments, Knowledge uploads, and higher limits for call-handling scenarios and notification recipients. Scale raises those limits again and includes priority email support. The pricing table shows every current limit.
Do I need a new phone number, or can I keep mine?
You can keep the number you already advertise and forward missed, after-hours, or overflow calls to Tinylawn. Every plan also includes a dedicated local Tinylawn number.
Industries
Built for outdoor service businesses
One receptionist platform for the teams doing essential work in the field.
