AI answering service for field service businesses

Stop missing jobs to missed calls. Tinylawn answers calls 24/7, handles appointments, qualifies leads, performs virtual site visits, and gives your team the details to follow up prepared. Starting at $49/mo.

  • Built for lawn care, landscaping, pest control, and field service contractors
  • Free 14-day trial with no credit card required
  • Trained from your website — 5-minute setup

Tinylawn

Live call

Thanks for calling Evergreen Lawn Care. What can I help you with today?

JR

New caller

Customer

I need a spring cleanup sometime next week.

Tinylawn

Qualifying

I can help with that. What’s the property address?

New lead

Spring cleanup

214 Oak St. · Next week

Trusted by the pros

  • I was missing 10-15 calls a week while out mowing. First week with Tinylawn, it booked 4 new customers I would've completely lost. Pays for itself many times over.

    MJ Marcus Johnson GreenLine Lawn Co.
  • Tinylawn caught two termite calls after hours that would have gone straight to voicemail. By morning I had the address, photos, and notes ready for inspection scheduling.

    AR Austin Reed Summit Pest Control
  • The Spanish-speaking feature is huge for my area. Half my calls come in Spanish and before Tinylawn they'd just hang up on my voicemail. Now every caller gets helped in their language.

    DH David Hernandez Hernandez Landscaping
  • Mosquito season used to bury our office. Now callers get answered right away, the AI asks about standing water and bite areas, and our team starts the day with clean summaries.

    MV Marisol Vega Vega Family Pest
  • The virtual site visit reports are a game changer. I get lot size, property boundaries, and aerial views before I even call the customer back. I've started quoting jobs sight-unseen and my close rate actually went up.

    RK Rachel Kim Fresh Cut Turf Care
  • Rodent calls are messy when customers just say they hear noises. Tinylawn gets attic, crawl space, droppings, pets, and urgency details before I ever call back.

    NB Nate Brooks Brooks Exterminating
  • Best $49 I spend each month. I'm a one-man operation and can't answer the phone on a zero-turn. Tinylawn handles everything and texts me a summary after each call.

    TF Tommy Fletcher Fletcher's Mowing
  • The Spanish answering has been huge for us. We serve a lot of bilingual neighborhoods, and Tinylawn keeps those callers from hanging up or calling the next company.

    EC Elena Cruz Cruz Pest Solutions

The Problem

Missed calls become someone else’s revenue.

Miss the call, and the customer moves on to your competitor. Voicemail leaves the work for later. Traditional human answering services charge for live coverage and can still hand back a generic message. Tinylawn answers right away, handles the request, and gives your team a job-ready lead.

Why Tinylawn

What happens between hello and follow-up

Coverage is only the start. Tinylawn recognizes returning customers, handles requests, and turns new inquiries into structured leads.

24/7 Call Coverage

Cover calls when your team can’t
Tinylawn handles missed, after-hours, and overflow calls while your team is working, driving, or off the clock. Customers get an immediate response instead of reaching voicemail.
  • Missed calls
  • After-hours
  • Overflow

Customer Recognition

Your customers shouldn’t have to introduce themselves twice
Tinylawn identifies returning callers and loads their history before handling the request. It knows who is calling, which property they mean, and what happened in previous conversations.
  • Caller history
  • Property context
  • Repeat callers

Customer Support and Scheduling

Help customers without interrupting the workday
Tinylawn answers common questions about your services, pricing, service area, availability, and policies. It can also help customers book, reschedule, or cancel appointments based on your rules.
  • Customer answers
  • Booking help
  • Your rules

Lead Qualification

Get the details before your team calls back
Tinylawn asks useful, industry-aware follow-ups as the conversation unfolds. It checks only the must-have details still missing, so each opportunity arrives structured without making the call feel scripted.
  • Smart follow-ups
  • Required details
  • Lead summary

Self-Improving AI

The more calls it handles, the better it knows your business
Tinylawn spots recurring questions and service requests that your current setup does not cover, then suggests FAQ or service updates for you to review. Approve a suggestion and the receptionist uses that information on future calls. Nothing changes without your approval.
  • Call patterns
  • Human review
  • Approved answers

Integrations

Send every new lead where your team already works
Connect Tinylawn to the CRM, field-service software, calendar, spreadsheet, and other tools your team already uses. The Tinylawn Zapier app sends each new lead with the customer, request, property, and next-step details ready for your workflow.
  • CRM and FSM
  • Calendars
  • Automated handoff
Explore integrations

Virtual site visits

More than just call answering. Get property insights before you even visit.

Other AI receptionists just take messages. Tinylawn gives you a complete virtual property report with every lead—square footage, lot size, aerial imagery, and property analysis. Walk into every estimate prepared, or quote sight-unseen. No more wasted trips just to eyeball it.

Tinylawn virtual site visit report with property details and aerial imagery

Fast setup

Go from website to live receptionist in three steps

  1. Step 01

    Train from your website

    Enter your website and Tinylawn learns your services, service area, hours, and common customer questions. After you go live, it flags unanswered questions and missing services for you to approve—so coverage improves from real calls.

  2. Step 02

    Connect your phone line

    Keep the number you already advertise and forward missed, after-hours, or overflow calls to Tinylawn.

  3. Step 03

    Choose your rules and go live

    Set how calls should be handled, then let your AI receptionist start answering, qualifying, and booking.

  • Live in less than 5 minutes
  • No technical setup
  • Works with your current number

Listen, then call

Try the demo.

Real call recordings

Qualifying a new lead

Captures the service, property details, and next step.

Ready to play

0:00 --:--

Your turn

Open 24/7

Live demo line

(770) 727-3288

Use the same mobile number for all three calls.

Call the demo line
  1. 01 / First call

    Hang up after hello

    Tinylawn sends a follow-up text with a booking link. Skip this step on a landline.

  2. 02 / Second call

    Ask for a quote

    Share an address and a real service request. Nothing booked on the demo line is real.

  3. 03 / Third call

    Call back

    Use the same number to see how Tinylawn recognizes a returning caller and recalls the request.

Simple pricing

Plans that scale with your call volume

Every plan includes the full Tinylawn toolkit. Start free for 14 days, then choose the call volume your business needs—no contract required.

Monthly

Annual · 2 months free

Pro

For solo operators and teams with lighter call volume.

$49

/ month

Includes

  • 30 calls per month
  • $1.25 for each additional call
Start free trial

Growth

Most popular

For growing businesses that need dependable coverage.

$149

/ month

Includes

  • 120 calls per month
  • $1.00 for each additional call
Start free trial

Scale

For established teams handling higher call volume.

$299

/ month

Includes

  • 300 calls per month
  • $0.85 for each additional call
Start free trial

Enterprise

For multi-location operators with more complex needs.

Custom

Includes

  • Tailored pricing and call volume
  • White-glove onboarding
  • Priority support
Talk to our team

You only pay for real conversations. Calls under 15 seconds, silent calls, and spam are always free.

Every plan includes the complete Tinylawn toolkit

Your plan changes call volume, not product access.

Call handling

24/7 call answering
Included with every Tinylawn plan
Dedicated phone number
Included with every Tinylawn plan
Spam blocking
Included with every Tinylawn plan
Bilingual receptionist
Included with every Tinylawn plan

Every conversation

Call recordings and transcripts
Included with every Tinylawn plan
Call summaries
Included with every Tinylawn plan
FAQ and common question answering
Included with every Tinylawn plan
Caller FAQ and service suggestions
Included with every Tinylawn plan
Email and SMS notifications
Included with every Tinylawn plan
Team comments and @mentions on calls
Included with every Tinylawn plan

Lead intake

Appointment scheduling
Included with every Tinylawn plan
Online booking forms
Included with every Tinylawn plan
QR codes
Included with every Tinylawn plan
CRM and field-service integrations via Zapier
Included with every Tinylawn plan

Property and support

AI-powered virtual site visits
Included with every Tinylawn plan
Property photos
Included with every Tinylawn plan
Route distance calculation
Included with every Tinylawn plan
Responsive support
Included with every Tinylawn plan

Frequently asked questions

Questions owners ask before forwarding a call

Straight answers about setup, billing, your phone number, and when your team needs to step in.

How does the free trial work?

Your first 14 days are completely free—no credit card required. This lets you experience how Tinylawn answers calls, qualifies leads, and books appointments for your lawn care business. After your trial, you can choose the plan that fits your call volume.

When does a call count toward my usage?

We only bill for real conversations. A call counts toward your plan only when it lasts at least 15 seconds and the caller actually speaks with your AI. Hang-ups, silent calls, and spam are always free.

What happens if I exceed my monthly call limit?

If you go over your included calls, you'll be charged a per-call overage rate based on your plan. You'll never lose a call—we handle every inquiry so you never miss a lead.

Can I change my plan later?

You can upgrade or downgrade your plan at any time from your dashboard. There are no contracts or long-term commitments, and you can cancel anytime.

How quickly can I start a free trial?

Setup takes just minutes. During onboarding, Tinylawn learns from your website, then you choose your dedicated phone number and call-handling rules before going live.

What if I don’t know which FAQs to add?

Start from your website, then go live. After calls start coming in, Tinylawn shows questions callers asked and services they requested that you haven’t covered yet—review each suggestion with evidence from the call, edit the answer if needed, and add it when you’re ready.

Can I personalize my receptionist?

Yes. You can change its name, greeting, and voice to match your brand.

Does the AI receptionist work in Spanish?

Yes. Tinylawn supports English and Spanish and automatically responds in the caller's language.

What are virtual site visits?

Virtual site visits are AI-powered property assessments included with every plan. Tinylawn can collect lot size, estimated turf area, parcel boundaries, and satellite imagery so your team receives more useful lead context.

Does Tinylawn replace my scheduling or field service software?

No. Tinylawn handles intake in front of your existing operation. It answers, qualifies, and books the initial appointment, then the Tinylawn Zapier app can send each new lead into your CRM, field-service software, calendar, and thousands of other tools.

What if a caller has a complex question or emergency?

Tinylawn can take a detailed message for complex or urgent requests so you can follow up directly while still capturing the opportunity.

Can my team leave notes on a call?

Yes. Your staff can leave an internal team comment on a call and @mention a teammate. Mentions show up in the in-app Notifications bell and open the exact note—so follow-up stays on the call, not in a group text. Callers never see team comments.

Do I need a new phone number, or can I keep mine?

You can keep the number you already advertise and forward missed, after-hours, or overflow calls to Tinylawn. Every plan also includes a dedicated local Tinylawn number.

Industries

Built for outdoor service businesses

One receptionist platform for the teams doing essential work in the field.