A virtual receptionist for the repetitive phone work

Cover inbound calls, routine questions, qualification, and intake scheduling without turning your field team into a front desk.

  1. Step 1:

    Ring

    A customer calls the number they already know.

  2. Focus
    Step 2:

    Answer

    Tinylawn responds using your business rules.

  3. Step 3:

    Qualify

    The request becomes a structured opportunity.

  4. Step 4:

    Handoff

    The details reach your team and existing tools.

Virtual Receptionist turns a ringing phone into a prepared next step.
  • Works with your existing number
  • Built for field-service intake
  • No credit card required

This fits when the phone keeps getting in the way

Start with the operational moment your team recognizes. Tinylawn applies your intake rules without changing how the rest of the workday runs.

  • Businesses not ready to hire a receptionist
  • Teams replacing voicemail or basic message taking
  • Growing operations with inconsistent call coverage
  • Owners who need help with repetitive front-desk work

Extend phone coverage beyond office hours

A virtual front desk for inbound calls, routine questions, lead qualification, and intake scheduling without another office shift

  • Follow the same intake process on every call
  • Give customers clear answers and next steps
  • Scale coverage through seasonal call volume
Tinylawn call details with a summary and conversation transcript

What Tinylawn handles, and what your team gets back

Tinylawn follows your services, availability, service area, and handoff workflow so the result fits the way your team already works.

What it handles

  • 24/7 inbound call coverage
  • Custom business knowledge
  • Lead qualification rules
  • Intake appointment booking
  • call history
  • Follow-up and recovery texts

What your team gets back

  • Extend phone coverage beyond office hours
  • Follow the same intake process on every call
  • Give customers clear answers and next steps
  • Scale coverage through seasonal call volume
  • Keep control of the calls that need a person

Pricing: Pricing. Less than a new hire.

Start free for 14 days. No credit card.

Only real calls count toward your plan. Hang-ups and spam are free.

Annual includes 2 months free

Pro

For solo operators with lower call volume.

$49

/ month

Start free trial

Usage included

  • 25 calls per month
  • $2.00 per additional call

Plan limits

  • 1 organization member
  • 2 call-handling scenarios
  • 1 notification recipient per channel
  • Live call transfers — not included
  • Team comments, @mentions, and roles — not included
  • Knowledge uploads — not included

Growth

Recommended

For busy solo operators and established single-location businesses.

$129

/ month

Start free trial

Usage included

  • 75 calls per month
  • $1.80 per additional call

Everything in Pro, plus

  • 5 live transfer destinations
  • 5 members with roles, comments, and @mentions
  • 25 Knowledge sources
  • 5 scenarios and recipients per channel

Scale

For higher-volume businesses that need larger team and feature limits.

$249

/ month

Start free trial

Usage included

  • 150 calls per month
  • $1.60 per additional call

Everything in Growth, plus

  • 10 live transfer destinations
  • 10 members with roles, comments, and @mentions
  • 50 Knowledge sources
  • 10 scenarios and recipients per channel
  • Priority email support

Enterprise

Custom

For multi-location operators with more complex needs.

$499+

/ month

Talk to our team

Usage included

  • Tailored call allowance and pricing

Custom plan includes

  • Custom feature and team limits
  • Multi-location requirements
  • White-glove onboarding
  • Custom support SLA
  • Enterprise-grade security

Included with every plan.

Growth and Scale add team workflows and higher limits.

Call handling

24/7 call answering
Included with every Tinylawn plan
Dedicated phone number
Included with every Tinylawn plan
Spam blocking
Included with every Tinylawn plan
Bilingual receptionist
Included with every Tinylawn plan

Every call

Call recordings, transcripts, and AI summaries
Included with every Tinylawn plan
FAQ answering and service suggestions
Included with every Tinylawn plan
Email, SMS, push, and daily digest notifications
Included with every Tinylawn plan

Lead intake

Lead qualification and structured intake
Included with every Tinylawn plan
Appointment scheduling and online booking forms
Included with every Tinylawn plan
QR codes
Included with every Tinylawn plan
CRM and field-service integrations via Zapier
Included with every Tinylawn plan

Property and support

AI-powered virtual site visits
Included with every Tinylawn plan
Property photos and route distance calculation
Included with every Tinylawn plan
Email support and help center
Included with every Tinylawn plan

Questions about Virtual Receptionist.

How much can a lawn care business save with an AI virtual receptionist versus hiring?

The comparison depends on local wages, hours, benefits, and the work you expect a person to handle. Tinylawn plans start at $49 per month and focus on repetitive inbound phone intake. A human receptionist may still be the better fit for broad office management or work that requires ongoing judgment.

What does Tinylawn’s AI virtual receptionist actually do on calls?

It answers inbound calls with a greeting tailored to your lawn care or landscaping business, asks the right qualifying questions, collects contact and job details, and can book appointments directly on your calendar when slots are open. It can also route urgent situations to you by text and sync lead information into your workflow so nothing lives only on a sticky note.

Is phone coverage limited to business hours?

No. Your virtual receptionist works around the clock, including nights, weekends, and holidays, when many homeowners finally have time to call about their yard. That means you are not losing motivated leads to voicemail just because your crew is in the field or your office is closed.

Will an AI receptionist replace the personal touch my customers expect?

Tinylawn is built to sound professional and consistent on every call while following the services and areas you serve. Callers get fast answers and clear next steps—often better than voicemail or a rushed “can you call back?”—and you stay in control of how appointments are booked and when calls escalate to a human.