New lead
7:58 AM
Hedge trimming
Riverside · Address captured
Summary
Asked about hours and service area, then requested a hedge trimming quote. Address captured.
- Service
- Hedge trimming
- Answered
- Hours, service area
- Next step
- Send a quote
Virtual receptionist for home services
Cover the phones without hiring for it. Tinylawn handles routine questions and new requests on every call, day or night, and sends your team the details.
Example call No one at the desk
Incoming call · 7:58 AM
- Caller
Hi, what are your hours, and do you work in Riverside?
-
TinylawnWe’re open Monday to Saturday, 7 to 5, and yes, we work in Riverside.
What Tinylawn is doing: Answers from your business info
- Caller
Great. Can I get a quote for hedge trimming?
What Tinylawn is doing: Turns a question into a request
- Tinylawn
Sure. What’s the address for the hedges?
What Tinylawn is doing: Asks only for what’s missing
Lead ready Hedge trimming · Riverside
- Free for 14 days, no credit card
- Plans from $49/month
- Keep your existing number
What lands on your phone
When the call ends, the request is already written up: who called, what they need, and what happens next.
-
The repetitive calls, handled
Hours, service area, what you offer, and how to request work.
-
The same process every time
Your greeting, your saved questions, and a read-back before every request is recorded.
-
A person when it matters
Live transfers to the people and rules you choose on Growth and Scale. Otherwise, a message and an alert.
Tinylawn takes the call. Your team keeps the job.
Tinylawn is the front office for incoming calls. Quotes, scheduling, dispatch, and invoicing stay in the software you already run the business on.
Your next move
Send the quote
The questions are answered and the address is in. All that’s left is pricing the hedges.
New leads can flow into Jobber, Housecall Pro, or your CRM through Zapier.
See integrationsGetting set up
- Share your website Tinylawn learns your services, service area, hours, and FAQs from it.
- Forward the calls you miss Keep your number. Calls you don’t pick up go to Tinylawn.
- Set your rules Set your greeting, hours, services, and the questions to ask.
Hear a real call
The calls on this page are written examples. This one is a real recording of Tinylawn answering the phone.
A real Tinylawn call
Ready to play
0:00 3:33“We run a 3-crew operation and used to have my wife answering phones between her own job. Tinylawn took that stress completely off her plate. We've grown 30% since switching.”
Pricing: Pricing. Less than a new hire.
Start free for 14 days. No credit card.
Only real calls count toward your plan. Hang-ups and spam are free.
Annual includes 2 months free
Pro
For solo operators with lower call volume.
$49
/ month
Start free trial
Usage included
- 25 calls per month
- $2.00 per additional call
Plan limits
- 1 organization member
- 2 call-handling scenarios
- 1 notification recipient per channel
- Live call transfers — not included
- Team comments, @mentions, and roles — not included
- Knowledge uploads — not included
Growth
Recommended
For busy solo operators and established single-location businesses.
$129
/ month
Start free trial
Usage included
- 75 calls per month
- $1.80 per additional call
Everything in Pro, plus
- 5 live transfer destinations
- 5 members with roles, comments, and @mentions
- 25 Knowledge sources
- 5 scenarios and recipients per channel
Scale
For higher-volume businesses that need larger team and feature limits.
$249
/ month
Start free trial
Usage included
- 150 calls per month
- $1.60 per additional call
Everything in Growth, plus
- 10 live transfer destinations
- 10 members with roles, comments, and @mentions
- 50 Knowledge sources
- 10 scenarios and recipients per channel
- Priority email support
Enterprise
Custom
For multi-location operators with more complex needs.
$499+
/ month
Talk to our team
Usage included
- Tailored call allowance and pricing
Custom plan includes
- Custom feature and team limits
- Multi-location requirements
- White-glove onboarding
- Custom support SLA
- Enterprise-grade security
Included with every plan.
Growth and Scale add team workflows and higher limits.
Call handling
- 24/7 call answering
- Included with every Tinylawn plan
- Dedicated phone number
- Included with every Tinylawn plan
- Spam blocking
- Included with every Tinylawn plan
- Bilingual receptionist
- Included with every Tinylawn plan
Every call
- Call recordings, transcripts, and AI summaries
- Included with every Tinylawn plan
- FAQ answering and service suggestions
- Included with every Tinylawn plan
- Email, SMS, push, and daily digest notifications
- Included with every Tinylawn plan
Lead intake
- Lead qualification and structured intake
- Included with every Tinylawn plan
- Appointment scheduling and online booking forms
- Included with every Tinylawn plan
- QR codes
- Included with every Tinylawn plan
- ChatGPT and Claude connections for recent call details
- Included with every Tinylawn plan
- Automatic new-lead handoffs through Zapier
- Included with every Tinylawn plan
Property and support
- AI-powered virtual site visits
- Included with every Tinylawn plan
- Property photos and route distance calculation
- Included with every Tinylawn plan
- Email support and help center
- Included with every Tinylawn plan
Questions about virtual receptionist.
How much can a home service business save with an AI virtual receptionist versus hiring?
The comparison depends on local wages, hours, benefits, and the work you expect a person to handle. Tinylawn plans are priced by monthly calls, shown in the pricing section on this page, and focus on repetitive inbound phone intake. A human receptionist may still be the better fit for broad office management or work that requires ongoing judgment.
What does Tinylawn’s AI virtual receptionist actually do on calls?
It answers inbound calls with your greeting, answers routine questions from your business info, collects contact and job details, asks the questions you save, and captures requested appointment times for your team to confirm. Your team gets text, email, or push alerts for new calls, live transfers are available on Growth and Scale, and new leads can go to supported workflows through Zapier.
Is phone coverage limited to business hours?
No. Your virtual receptionist works around the clock, including nights, weekends, and holidays, when many homeowners finally have time to call about their yard. That means you are not losing motivated leads to voicemail just because your crew is in the field or your office is closed.
Will an AI receptionist replace the personal touch my customers expect?
Tinylawn is built to sound professional and consistent on every call while following the services and areas you serve. Callers get fast answers and clear next steps—often better than voicemail or a rushed “can you call back?”—and you stay in control of appointment confirmation and when calls escalate to a human.
Other moments Tinylawn covers
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