Answer every storm call, even mid-route. Tinylawn picks up 24/7 and sends you what needs clearing, where, and by when, without promising a plow time.
Caller said
“Can you clear the driveway and front walkway after the snow?”
Written down
Asked only for
Lead ready Callback requested
There’s no fixed script. Tinylawn works from what the caller says, your business info, and the questions you choose.
When the call ends, the snow removal request is already written up, with the recording, transcript, and summary attached.
New lead
5:10 AM
12 Summit Ave.
Summary
Wants the driveway and front walkway cleared tomorrow morning. A car is in the driveway until 7 AM.
A storm brings a morning of calls. Forward busy and unanswered calls to Tinylawn so callers reach an answer, not voicemail.
The intake and lead on this page are written examples. This one is a real recording of Tinylawn answering the phone.
Ready to play
A real Tinylawn call
Press play to listen0:00 / --:--
Start free for 14 days. No credit card.
Only real calls count toward your plan. Hang-ups and spam are free.
Annual includes 2 months free
For solo operators with lower call volume.
$49
/ month
Usage included
Plan limits
Recommended
For busy solo operators and established single-location businesses.
$129
/ month
Usage included
Everything in Pro, plus
For higher-volume businesses that need larger team and feature limits.
$249
/ month
Usage included
Everything in Growth, plus
Custom
For multi-location operators with more complex needs.
$499+
/ month
Usage included
Custom plan includes
Growth and Scale add team workflows and higher limits.
Tinylawn keeps what each caller asks for, whether that is a residential driveway, an HOA, a commercial lot, or ice on a walkway, along with the address and timing. It never promises a plow time or a seasonal contract your team has not set. Forward busy and unanswered calls during storms so they reach an answer instead of voicemail.
It answers calls while your team is plowing, salting, or managing routes, then captures the address, service needed, timing, and any useful site notes so your team can confirm or log the next step. You spend less time chasing voicemails during the busiest part of the season.
A normal answering service usually takes messages. Tinylawn answers from your services and FAQs, keeps the surfaces and timing each caller asks for, and records every request as its own lead, so you do not lose opportunities while your team is in the field.
Yes. Many snow removal operators use Tinylawn mainly during active weather, after-hours windows, and overflow periods. You can forward calls only when demand spikes and keep normal routing the rest of the time.
Yes. You keep your existing number and forward calls to Tinylawn. Property managers and homeowners still call the number already printed on your trucks, contracts, and listings.
Tinylawn answers with your business name and the greeting you set, in a natural voice. If someone asks whether they are talking to a person, it says it is an AI assistant for your business. When a caller wants someone from your team, it can transfer the call on Growth and Scale, or take a message and alert you.
Plans start at $49 per month for 25 calls, with Growth at $129 for 75 calls and Scale at $249 for 150 calls. Every plan includes 24/7 coverage, bilingual answering, and virtual site visits. The free trial ends after 14 days, with no credit card required.
Mar 14, 2026
Snow removal companies lose contracts when they miss storm-night calls. Here are the approaches that keep you responsive at 2 AM without burning out your team.
Sep 10, 2026
Storm dispatch is not a dentist calendar. How snow scheduling software, contract routes, and the inbound phone actually fit together.
Sep 06, 2026
A winter launch plan: insurance, equipment, contracts, salt, and phones. Use this after you decide snow is a fit, not instead of that decision.
