Professional phone answering that works with your existing number

Keep the number customers already know while Tinylawn covers the calls your team misses, answers routine questions, and captures the opportunity.

  1. Step 1:

    Ring

    A customer calls the number they already know.

  2. Focus
    Step 2:

    Answer

    Tinylawn responds using your business rules.

  3. Step 3:

    Qualify

    The request becomes a structured opportunity.

  4. Step 4:

    Handoff

    The details reach your team and existing tools.

Phone Service turns a ringing phone into a prepared next step.
  • Works with your existing number
  • Built for field-service intake
  • No credit card required

This fits when the phone keeps getting in the way

Start with the operational moment your team recognizes. Tinylawn applies your intake rules without changing how the rest of the workday runs.

  • A business number already appears everywhere customers look
  • Multiple people answer calls differently
  • The team needs professional backup coverage
  • Owners want fewer routine phone interruptions

Create a consistent first impression

Professional phone coverage that follows your greeting, service area, FAQs, and intake process on every call

  • Keep your existing customer-facing number
  • Answer routine questions without an interruption
  • Cover missed, after-hours, and overflow calls
Tinylawn lead-capture form showing service selection for a new request

What Tinylawn handles, and what your team gets back

Tinylawn follows your services, availability, service area, and handoff workflow so the result fits the way your team already works.

What it handles

  • Conditional call forwarding
  • Custom greetings
  • Business-hours and after-hours rules
  • Business-specific FAQ answers
  • Caller FAQ and service suggestions to review
  • Team comments and @mentions on calls (Growth and Scale)
  • Structured lead intake
  • call history and alerts

What your team gets back

  • Create a consistent first impression
  • Keep your existing customer-facing number
  • Answer routine questions without an interruption
  • Cover missed, after-hours, and overflow calls
  • Give the team a searchable call record

Pricing: Pricing. Less than a new hire.

Start free for 14 days. No credit card.

Only real calls count toward your plan. Hang-ups and spam are free.

Annual includes 2 months free

Pro

For solo operators with lower call volume.

$49

/ month

Start free trial

Usage included

  • 25 calls per month
  • $2.00 per additional call

Plan limits

  • 1 organization member
  • 2 call-handling scenarios
  • 1 notification recipient per channel
  • Live call transfers — not included
  • Team comments, @mentions, and roles — not included
  • Knowledge uploads — not included

Growth

Recommended

For busy solo operators and established single-location businesses.

$129

/ month

Start free trial

Usage included

  • 75 calls per month
  • $1.80 per additional call

Everything in Pro, plus

  • 5 live transfer destinations
  • 5 members with roles, comments, and @mentions
  • 25 Knowledge sources
  • 5 scenarios and recipients per channel

Scale

For higher-volume businesses that need larger team and feature limits.

$249

/ month

Start free trial

Usage included

  • 150 calls per month
  • $1.60 per additional call

Everything in Growth, plus

  • 10 live transfer destinations
  • 10 members with roles, comments, and @mentions
  • 50 Knowledge sources
  • 10 scenarios and recipients per channel
  • Priority email support

Enterprise

Custom

For multi-location operators with more complex needs.

$499+

/ month

Talk to our team

Usage included

  • Tailored call allowance and pricing

Custom plan includes

  • Custom feature and team limits
  • Multi-location requirements
  • White-glove onboarding
  • Custom support SLA
  • Enterprise-grade security

Included with every plan.

Growth and Scale add team workflows and higher limits.

Call handling

24/7 call answering
Included with every Tinylawn plan
Dedicated phone number
Included with every Tinylawn plan
Spam blocking
Included with every Tinylawn plan
Bilingual receptionist
Included with every Tinylawn plan

Every call

Call recordings, transcripts, and AI summaries
Included with every Tinylawn plan
FAQ answering and service suggestions
Included with every Tinylawn plan
Email, SMS, push, and daily digest notifications
Included with every Tinylawn plan

Lead intake

Lead qualification and structured intake
Included with every Tinylawn plan
Appointment scheduling and online booking forms
Included with every Tinylawn plan
QR codes
Included with every Tinylawn plan
CRM and field-service integrations via Zapier
Included with every Tinylawn plan

Property and support

AI-powered virtual site visits
Included with every Tinylawn plan
Property photos and route distance calculation
Included with every Tinylawn plan
Email support and help center
Included with every Tinylawn plan

Questions about Phone Service.

Will callers know they are talking to an AI, and does it still feel professional?

Tinylawn is built to sound clear, polite, and efficient—like a trained receptionist for a lawn care or landscaping company, not a generic bot. Callers get quick answers about services and scheduling, which often feels more professional than voicemail or a rushed “I will call you back” from the mower.

Why does a professional first impression on the phone matter for landscapers?

Homeowners and property managers often compare several contractors; the first call sets expectations for reliability and attention to detail. A consistent, 24/7 professional answer reduces hang-ups, captures the job before competitors do, and signals that your business is organized enough to follow through on site.

What lead details does Tinylawn capture for landscaping jobs?

The AI gathers what your team needs to quote and schedule: caller name and contact info, property or job location, requested services, timing preferences, and notes like gates, pets, or access instructions when callers offer them. Those details flow into your workflow so estimators and crews show up informed instead of playing phone tag.

Can a professional answering service work after hours for lawn care businesses?

Yes. Tinylawn answers nights, weekends, and holidays when your crew is off but neighbors are still searching for “lawn service near me.” You capture after-hours leads with full context and optional booking instead of losing them to the next company that picked up.