New lead
6:15 PM
Mulching and bed edging
73 Willow St.
Summary
Neighbor saw the truck on their street and wants mulching for about four beds.
- Service
- Mulching, bed edging
- Found you
- Saw your truck
- Beds
- About four
Phone answering service on your existing number
Keep the number on your trucks and signs. Tinylawn answers the calls you miss on it, with your greeting, and sends you a lead ready to act on.
Example call Your number
Incoming call · 6:15 PM
- Caller
I got your number off the truck on my street. Do you do mulching?
What Tinylawn is doing: Rings on your existing number
-
TinylawnWe do, mulching and bed edging. What’s your address?
What Tinylawn is doing: Answers from your service list
- Caller
73 Willow Street, two doors down.
- Tinylawn
Thanks. Roughly how many beds are we talking about?
What Tinylawn is doing: Asks the questions you saved
Lead ready Mulching · 73 Willow St.
- Free for 14 days, no credit card
- Plans from $49/month
- Keep your existing number
What lands on your phone
When the call ends, the request is already written up: who called, what they need, and what happens next.
-
Nothing to reprint
Conditional call forwarding sends missed calls to Tinylawn. Your number stays the same.
-
Your greeting
Callers hear your business name and the greeting you set, and get answers from your service list.
-
Every call on record
A recording, transcript, and summary for each call, ready when you are.
Tinylawn takes the call. Your team keeps the job.
Tinylawn is the front office for incoming calls. Quotes, scheduling, dispatch, and invoicing stay in the software you already run the business on.
Your next move
Quote the mulching
You know the street, how they found you, and roughly how many beds. Call back with a number.
New leads can flow into Jobber, Housecall Pro, or your CRM through Zapier.
See integrationsGetting set up
- Share your website Tinylawn learns your services, service area, hours, and FAQs from it.
- Forward the calls you miss Keep your number. Calls you don’t pick up go to Tinylawn.
- Set your rules Set your greeting, business hours, services, and intake questions.
Hear a real call
The calls on this page are written examples. This one is a real recording of Tinylawn answering the phone.
A real Tinylawn call
Ready to play
0:00 3:33“The Spanish answering has been huge for us. We serve a lot of bilingual neighborhoods, and Tinylawn keeps those callers from hanging up or calling the next company.”
Pricing: Pricing. Less than a new hire.
Start free for 14 days. No credit card.
Only real calls count toward your plan. Hang-ups and spam are free.
Annual includes 2 months free
Pro
For solo operators with lower call volume.
$49
/ month
Start free trial
Usage included
- 25 calls per month
- $2.00 per additional call
Plan limits
- 1 organization member
- 2 call-handling scenarios
- 1 notification recipient per channel
- Live call transfers — not included
- Team comments, @mentions, and roles — not included
- Knowledge uploads — not included
Growth
Recommended
For busy solo operators and established single-location businesses.
$129
/ month
Start free trial
Usage included
- 75 calls per month
- $1.80 per additional call
Everything in Pro, plus
- 5 live transfer destinations
- 5 members with roles, comments, and @mentions
- 25 Knowledge sources
- 5 scenarios and recipients per channel
Scale
For higher-volume businesses that need larger team and feature limits.
$249
/ month
Start free trial
Usage included
- 150 calls per month
- $1.60 per additional call
Everything in Growth, plus
- 10 live transfer destinations
- 10 members with roles, comments, and @mentions
- 50 Knowledge sources
- 10 scenarios and recipients per channel
- Priority email support
Enterprise
Custom
For multi-location operators with more complex needs.
$499+
/ month
Talk to our team
Usage included
- Tailored call allowance and pricing
Custom plan includes
- Custom feature and team limits
- Multi-location requirements
- White-glove onboarding
- Custom support SLA
- Enterprise-grade security
Included with every plan.
Growth and Scale add team workflows and higher limits.
Call handling
- 24/7 call answering
- Included with every Tinylawn plan
- Dedicated phone number
- Included with every Tinylawn plan
- Spam blocking
- Included with every Tinylawn plan
- Bilingual receptionist
- Included with every Tinylawn plan
Every call
- Call recordings, transcripts, and AI summaries
- Included with every Tinylawn plan
- FAQ answering and service suggestions
- Included with every Tinylawn plan
- Email, SMS, push, and daily digest notifications
- Included with every Tinylawn plan
Lead intake
- Lead qualification and structured intake
- Included with every Tinylawn plan
- Appointment scheduling and online booking forms
- Included with every Tinylawn plan
- QR codes
- Included with every Tinylawn plan
- ChatGPT and Claude connections for recent call details
- Included with every Tinylawn plan
- Automatic new-lead handoffs through Zapier
- Included with every Tinylawn plan
Property and support
- AI-powered virtual site visits
- Included with every Tinylawn plan
- Property photos and route distance calculation
- Included with every Tinylawn plan
- Email support and help center
- Included with every Tinylawn plan
Questions about phone answering service.
Will callers know they are talking to an AI, and does it still feel professional?
If a caller asks, Tinylawn says it is an AI virtual assistant for your business; it never claims to be a person. It answers with your business name and greeting, gives clear answers about your services and hours, and confirms the details back before recording a request.
Why does a professional first impression on the phone matter for home service businesses?
Homeowners and property managers often compare several contractors; the first call sets expectations for reliability and attention to detail. A consistent, 24/7 professional answer reduces hang-ups, captures the job before competitors do, and signals that your business is organized enough to follow through on site.
What lead details does Tinylawn capture for landscaping and pest control jobs?
The AI gathers what your team needs to quote and schedule: caller name and contact info, property or job location, requested services, timing preferences, and notes like gates, pets, or access instructions when callers offer them. Those details flow into your workflow so estimators and crews show up informed instead of playing phone tag.
Can a professional answering service work after hours for home service businesses?
Yes. Tinylawn answers nights, weekends, and holidays when your crew is off but neighbors are still searching for “lawn service near me.” You capture after-hours leads with full context, and appointment requests wait for your team to confirm.
Other moments Tinylawn covers
All solutions
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