Phone Answering Service

Professional phone answering that works with your existing number

Keep the number customers already know while Tinylawn covers the calls your team misses, answers routine questions, and captures the opportunity.

  • Works with your existing number
  • Built for field-service intake
  • 14-day trial, no credit card

The job to be done

Protect demand without interrupting the workday

Professional phone coverage that follows your greeting, service area, FAQs, and intake process on every call. The goal is not simply to answer—it is to turn the conversation into a useful next step for the caller and your team.

A business number already appears everywhere customers look
Multiple people answer calls differently
The team needs professional backup coverage
Owners want fewer routine phone interruptions

What Tinylawn Handles

Tinylawn Answers the Call, Qualifies the Lead, and Books the Intake

You stay focused on crews, customers, and quality work in the field. Tinylawn answers questions, captures lead details, books the intake, and passes qualified lead details to the software you already use.

Tinylawn call transcript screenshot showing an AI receptionist conversation

AI Call Answering

Every call gets answered by a natural-sounding AI that asks the right questions, explains your services, and captures the details you need to follow up.

Tinylawn booking form screenshot for scheduling lawn care service

Smart Scheduling

Books qualified leads onto an intake calendar you control, then hands the details to your field service software, so jobs stop slipping through phone tag.

Tinylawn virtual site visit report screenshot with property size and aerial imagery

Virtual Site Visits

Get lot size, square footage, aerial imagery, and property notes with each lead so you can prep a quote before you drive out.

  • Open 24/7

    Your AI receptionist is always available to answer calls, 24/7. No missed opportunities, no lost leads.

  • Recovery Texts

    When a caller hangs up right after the greeting, Tinylawn sends a one-way text with your booking form link so they can still request service.

  • Call Summaries & Transcripts

    Every call is recorded with a word-for-word transcript and AI summary. See exactly what the customer asked for, whether they mentioned specific concerns, or if they called about a property you already quoted.

  • Answers Common Questions

    Teach the AI to answer questions like "What's your hourly rate?" or "Do you do fall cleanups?" through your dashboard. The AI references your answers during calls so customers get accurate information.

  • Instant Notifications

    Get text and email notifications when you receive a new lead or someone books an appointment. You can customize which events trigger alerts.

  • Bilingual Support

    Handles calls in English and Spanish, so you do not lose a lead because of a language barrier.

  • Booking Forms

    Get a custom booking form for your website that allows customers to book appointments directly.

24/7 answered calls Recovery texts Better-qualified leads Fewer admin tasks

What to expect

A clearer intake process from the first ring

01

Create a consistent first impression
Configured around your services, availability, service area, and follow-up workflow.

02

Keep your existing customer-facing number
Configured around your services, availability, service area, and follow-up workflow.

03

Answer routine questions without an interruption
Configured around your services, availability, service area, and follow-up workflow.

04

Cover missed, after-hours, and overflow calls
Configured around your services, availability, service area, and follow-up workflow.

05

Give the team a searchable call record
Configured around your services, availability, service area, and follow-up workflow.

How Tinylawn fits

Keep your number, your scheduling system, and control of the job

Tinylawn sits in front of your operation. It handles phone intake and books qualified intake appointments, then hands the opportunity to the CRM, calendar, or field-service software you already use.

Conditional call forwarding
Custom greetings
Business-hours and after-hours rules
Business-specific FAQ answers
Structured lead intake
Conversation history and alerts

Frequently asked questions

The details, without the fine print

Everything you need to know about setup, billing, and how Tinylawn fits into your operation.

1. Will callers know they are talking to an AI, and does it still feel professional?

Tinylawn is built to sound clear, polite, and efficient—like a trained receptionist for a lawn care or landscaping company, not a generic bot. Callers get quick answers about services and scheduling, which often feels more professional than voicemail or a rushed “I will call you back” from the mower.

2. Why does a professional first impression on the phone matter for landscapers?

Homeowners and property managers often compare several contractors; the first call sets expectations for reliability and attention to detail. A consistent, 24/7 professional answer reduces hang-ups, captures the job before competitors do, and signals that your business is organized enough to follow through on site.

3. What lead details does Tinylawn capture for landscaping jobs?

The AI gathers what your team needs to quote and schedule: caller name and contact info, property or job location, requested services, timing preferences, and notes like gates, pets, or access instructions when callers offer them. Those details flow into your workflow so estimators and crews show up informed instead of playing phone tag.

4. Can a professional answering service work after hours for lawn care businesses?

Yes. Tinylawn answers nights, weekends, and holidays when your crew is off but neighbors are still searching for “lawn service near me.” You capture after-hours leads with full context and optional booking instead of losing them to the next company that picked up.