Turn “my sprinklers are broken” into a clear request. Tinylawn answers 24/7 and sends your tech the zone, the problem, and the address.
Caller said
“Zone three has been leaking since yesterday.”
Written down
Asked only for
Lead ready Repair visit requested
There’s no fixed script. Tinylawn works from what the caller says, your business info, and the questions you choose.
When the call ends, the irrigation request is already written up, with the recording, transcript, and summary attached.
New lead
9:05 AM
214 Oak St.
Summary
Zone 3 has been leaking since yesterday, only while the system is running. Wants a repair visit.
Startups and blowouts squeeze into a few weeks each. Every request gets answered instead of waiting in voicemail.
The intake and lead on this page are written examples. This one is a real recording of Tinylawn answering the phone.
A real Tinylawn call
Ready to play
0:00 3:33Start free for 14 days. No credit card.
Only real calls count toward your plan. Hang-ups and spam are free.
Annual includes 2 months free
For solo operators with lower call volume.
$49
/ month
Usage included
Plan limits
Recommended
For busy solo operators and established single-location businesses.
$129
/ month
Usage included
Everything in Pro, plus
For higher-volume businesses that need larger team and feature limits.
$249
/ month
Usage included
Everything in Growth, plus
Custom
For multi-location operators with more complex needs.
$499+
/ month
Usage included
Custom plan includes
Growth and Scale add team workflows and higher limits.
Yes. Callers describe the problem in their own words, like a zone that has been leaking since yesterday, and Tinylawn keeps the zone, symptom, and timing without asking again. It asks only for what is missing, such as the address, plus any questions you save for repair, startup, or winterization calls. It does not diagnose the system.
It answers calls while your team is in valve boxes, on commercial properties, or driving between stops, then collects the service request, address, timing, and useful notes so your team can confirm the next step. You spend less time returning vague voicemails and more time running the schedule.
A standard answering service usually just logs a message. Tinylawn keeps the details the caller describes and asks the questions you save, so you know whether the job is a repair, seasonal service, install lead, or controller problem before you call back.
Yes. Many irrigation businesses use Tinylawn for spring startup rush, blowout season, emergency leak calls, or after-hours coverage. You can forward calls only when you need help and keep the rest of your process the same.
Yes. You keep your current number and forward calls to Tinylawn. Customers still call the number on your truck, invoices, and local listings, so there is no disruption.
Tinylawn answers with your business name and the greeting you set, in a natural voice. If someone asks whether they are talking to a person, it says it is an AI assistant for your business. When a caller wants someone from your team, it can transfer the call on Growth and Scale, or take a message and alert you.
Plans start at $49 per month for 25 calls, with Growth at $129 for 75 calls and Scale at $249 for 150 calls. Every plan includes 24/7 coverage, bilingual answering, and virtual site visits. The free trial ends after 14 days, with no credit card required.
Sep 11, 2026
What an irrigation answering service should capture on leak, startup, and property-manager calls, what it costs, and how AI compares to a live operator.
Oct 01, 2026
Irrigation winterization scheduling gets crowded fast. Two similar phone requests reveal why access and route fit matter as much as an open calendar slot.
Apr 16, 2026
Spring irrigation start-ups eat crew time and push the rest of your April schedule behind. Here is why it happens and how to stop bleeding hours every spring.
