Keep the route moving and the phone covered. Tinylawn answers 24/7, takes new requests and schedule changes, and sends your crew lead the details.
Caller said
“I need the front beds cleaned up and fresh mulch.”
Written down
Asked only for
Lead ready Quote requested
There’s no fixed script. Tinylawn works from what the caller says, your business info, and the questions you choose.
When the call ends, the lawn maintenance request is already written up, with the recording, transcript, and summary attached.
Returning customer
2:15 PM
Address on file
Summary
Returning customer wants the front beds cleaned up with fresh mulch before the 15th. Side gate is unlocked.
Route changes pile up at the start and end of the season. Each one arrives as a written message instead of a voicemail to decode.
The intake and lead on this page are written examples. This one is a real recording of Tinylawn answering the phone.
A real Tinylawn call
Ready to play
0:00 3:33“Best $49 I spend each month. I'm a one-man operation and can't answer the phone on a zero-turn. Tinylawn handles everything and texts me a summary after each call.”
Start free for 14 days. No credit card.
Only real calls count toward your plan. Hang-ups and spam are free.
Annual includes 2 months free
For solo operators with lower call volume.
$49
/ month
Usage included
Plan limits
Recommended
For busy solo operators and established single-location businesses.
$129
/ month
Usage included
Everything in Pro, plus
For higher-volume businesses that need larger team and feature limits.
$249
/ month
Usage included
Everything in Growth, plus
Custom
For multi-location operators with more complex needs.
$499+
/ month
Usage included
Custom plan includes
Growth and Scale add team workflows and higher limits.
Yes, as messages for your team. Tinylawn does not change your schedule itself. It writes down which visit the customer means and what they want, whether that is a skip, a reschedule, or an add-on, and alerts your team. It also answers common questions from your FAQs and takes new requests.
It answers calls while your crews are on route, edging, trimming, treating lawns, or driving between accounts, then captures the reason for the call and the property details before logging the next step. That keeps your schedule moving without forcing the team to stop and answer the phone.
A traditional answering service usually takes basic messages. Tinylawn recognizes returning callers, keeps what they describe, and records each call as a new request, a quote, or a message for your team, so you know what to do next without chasing details.
Yes. Many lawn maintenance businesses start with after-hours coverage for new leads and overflow help during the day. You can forward only the calls you want Tinylawn to handle and keep the rest with your office team.
Yes. You keep your current number and forward calls to Tinylawn. Customers still call the number on your invoices, signs, and listings, so nothing changes on their end.
Tinylawn answers with your business name and the greeting you set, in a natural voice. If someone asks whether they are talking to a person, it says it is an AI assistant for your business. When a caller wants someone from your team, it can transfer the call on Growth and Scale, or take a message and alert you.
Plans start at $49 per month for 25 calls, with Growth at $129 for 75 calls and Scale at $249 for 150 calls. Every plan includes 24/7 coverage, bilingual answering, and virtual site visits. The free trial ends after 14 days, with no credit card required.
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