Lawn maintenance professional mowing a residential lawn

AI answering service for lawn maintenance businesses

Stop missing jobs to missed calls. Tinylawn answers calls 24/7, handles appointments, qualifies leads, performs virtual site visits, and gives your team the details to follow up prepared.

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  • Built for lawn maintenance routes and seasonal demand
  • Handles after-hours, weekends, and seasonal overflow
  • Free 14-day trial with no credit card required
  • Trained from your website - 5 minute setup

I'm a one-man operation and can't answer the phone on a zero-turn. Tinylawn handles everything and texts me a summary after each call.

TF
Tommy F. Fletcher's Mowing

Missed lawn maintenance calls become someone else’s revenue.

A steadier front office for every maintenance route

Capture new accounts, service changes, and scheduling requests without pulling a crew lead away from the day’s work.

24/7 Call Coverage

Cover calls when your team can’t
Tinylawn handles missed, after-hours, and overflow calls while your crew is on a route, driving, or off the clock. Customers get an immediate response instead of reaching voicemail.

Customer Recognition

Returning callers don’t start over
Tinylawn loads who they are, which property, and what happened last time.

Customer Support and Scheduling

Help customers without stopping the job
Answers common questions and can book, reschedule, or cancel on your rules.

Lead Qualification

Call back with the details already captured
Industry-aware follow-ups so each lead arrives structured.

Self-improving

It gets sharper from real calls
Suggests FAQ and service updates. Nothing changes until you approve.

Integrations

Send leads to the tools you already use
The Zapier app sends each new lead into your CRM, field-service software, or calendar.

Virtual site visits

Property insights before you visit

Lot size, square footage, aerials, and a property report on every lead.

Tinylawn virtual site visit report with property details and aerial imagery

How it works: Live in three steps

  • Under 5 minutes
  • No technical setup
  • Keep your number

  1. 01

    Train from your website

    Learns your services, area, hours, and FAQs.

  2. 02

    Connect your phone

    Forward missed, after-hours, or overflow calls.

  3. 03

    Set rules and go live

    It answers, qualifies, and books from there.

Listen, then call

Hear Tinylawn handle a lawn maintenance call

Real call recordings

New lead

Ready to play

0:00 --:--

No signup

Open 24/7

Live demo line

(770) 727-3288

Pretend you are a customer. Ask for a quote or book a visit — nothing on this line is real.

Call the demo line

More responsive service without more office overhead

Field-service teams use Tinylawn to keep customer communication moving while the crews keep the route on schedule.

I was missing 10-15 calls a week while out mowing. First week with Tinylawn, it booked 4 new customers I would've completely lost. Pays for itself many times over.

MJ
Marcus Johnson
GreenLine Lawn Co.

The Spanish-speaking feature is huge for my area. Half my calls come in Spanish and before Tinylawn they'd just hang up on my voicemail. Now every caller gets helped in their language.

DH
David Hernandez
Hernandez Landscaping

The virtual site visit reports are a game changer. I get lot size, property boundaries, and aerial views before I even call the customer back. I've started quoting jobs sight-unseen and my close rate actually went up.

RK
Rachel Kim
Fresh Cut Turf Care

Pricing: Try it before you commit

Start free for 14 days. No credit card.

Only real calls count toward your plan. Hang-ups and spam are free.

Annual includes 2 months free

Pro

For solo operators with lower call volume.

$49

/ month

Start free trial

Usage included

  • 25 calls per month
  • $2.00 per additional call

Plan limits

  • 1 organization member
  • 2 call-handling scenarios
  • 1 notification recipient per channel
  • Live call transfers — not included
  • Team comments, @mentions, and roles — not included
  • Knowledge uploads — not included

Growth

Recommended

For busy solo operators and established single-location businesses.

$129

/ month

Start free trial

Usage included

  • 75 calls per month
  • $1.80 per additional call

Everything in Pro, plus

  • 5 live transfer destinations
  • 5 members with roles, comments, and @mentions
  • 25 Knowledge sources
  • 5 scenarios and recipients per channel

Scale

For higher-volume businesses that need larger team and feature limits.

$249

/ month

Start free trial

Usage included

  • 150 calls per month
  • $1.60 per additional call

Everything in Growth, plus

  • 10 live transfer destinations
  • 10 members with roles, comments, and @mentions
  • 50 Knowledge sources
  • 10 scenarios and recipients per channel
  • Priority email support

Enterprise

Custom

For multi-location operators with more complex needs.

$499+

/ month

Talk to our team

Usage included

  • Tailored call allowance and pricing

Custom plan includes

  • Custom feature and team limits
  • Multi-location requirements
  • White-glove onboarding
  • Custom support SLA
  • Enterprise-grade security

Included with every plan.

Growth and Scale add team workflows and higher limits.

Call handling

24/7 call answering
Included with every Tinylawn plan
Dedicated phone number
Included with every Tinylawn plan
Spam blocking
Included with every Tinylawn plan
Bilingual receptionist
Included with every Tinylawn plan

Every call

Call recordings, transcripts, and AI summaries
Included with every Tinylawn plan
FAQ answering and service suggestions
Included with every Tinylawn plan
Email, SMS, push, and daily digest notifications
Included with every Tinylawn plan

Lead intake

Lead qualification and structured intake
Included with every Tinylawn plan
Appointment scheduling and online booking forms
Included with every Tinylawn plan
QR codes
Included with every Tinylawn plan
CRM and field-service integrations via Zapier
Included with every Tinylawn plan

Property and support

AI-powered virtual site visits
Included with every Tinylawn plan
Property photos and route distance calculation
Included with every Tinylawn plan
Email support and help center
Included with every Tinylawn plan

Frequently asked questions: Questions owners ask before forwarding a call

Can Tinylawn handle reschedules, skip requests, and recurring service questions from existing customers?

Yes. Tinylawn is useful for more than just new leads. It can capture skip-week requests, reschedules, add-on service interest, and other common customer questions so your office is not buried in callback tasks all day.

What does Tinylawn do for a lawn maintenance company?

It answers calls while your crews are on route, edging, trimming, treating lawns, or driving between accounts, then captures the reason for the call and the property details before logging the next step. That keeps your schedule moving without forcing the team to stop and answer the phone.

How is Tinylawn different from a traditional answering service?

A traditional answering service usually takes basic messages. Tinylawn helps organize the call by identifying whether it is a new lead, an existing customer issue, a route-change request, or a service question, so your team knows what to do next without chasing details.

Can I use Tinylawn only after hours or for overflow?

Yes. Many lawn maintenance companies start with after-hours coverage for new leads and overflow help during the day. You can forward only the calls you want Tinylawn to handle and keep the rest with your office team.

Can I keep my current lawn maintenance phone number?

Yes. You keep your current number and forward calls to Tinylawn. Customers still call the number on your invoices, signs, and listings, so nothing changes on their end.

Will customers feel like they reached a real office line?

Tinylawn answers with your company name and services using a natural-sounding voice. Most customers experience it as a professional customer service line. If the call needs a person, Tinylawn captures the details and alerts you to follow up.

How much does Tinylawn cost for lawn maintenance businesses?

Plans start at $49 per month for 25 calls, with Growth at $129 for 75 calls and Scale at $249 for 150 calls. Every plan includes 24/7 coverage, bilingual answering, and virtual site visits. The free trial ends after 14 days, with no credit card required.

Field-tested advice for lawn maintenance businesses