Can Tinylawn triage urgent pest control calls before they hit my schedule?

Yes. Tinylawn can ask what pest the caller is seeing, where the activity is happening, whether there is visible damage, whether anyone has been stung or bitten, and how quickly they need help. That helps you separate urgent termite, wasp, rodent, bed bug, and wildlife calls from routine quarterly service or prevention requests.

What information does Tinylawn collect for a pest control lead?

Tinylawn can collect the caller name, confirmed phone number, property address, pest description, location of activity, severity, timeline, property type, service history, access notes, and whether the caller is a new or existing customer. Instead of a vague voicemail, you get a qualified lead summary with enough context to quote, dispatch, schedule an inspection, or follow up later.

How is Tinylawn different from a generic call center for exterminators?

A generic call center usually takes a basic message and passes it along. Tinylawn is built for field-service intake, so it can ask pest-aware follow-up questions, capture property details, answer configured FAQs, request photos by text, and classify calls as quote requests, appointments, cancellations, reschedules, general questions, or spam.

Can Tinylawn help during termite season or mosquito season call spikes?

Yes. Seasonal surges are one of the best use cases for an AI receptionist. When termite swarms, mosquito outbreaks, rodent pressure, or wasp activity cause multiple callers to contact you at once, Tinylawn can answer each call immediately instead of sending overflow to voicemail or leaving callers on hold.

Can Tinylawn ask different questions for termites, mosquitoes, rodents, and bed bugs?

Tinylawn can be configured around your services and FAQs, so the conversation can collect different details depending on what the caller describes. A termite inquiry may need visible damage, swarm location, foundation notes, and inspection timing. A mosquito inquiry may need yard conditions, standing water, wooded edges, and program interest. A bed bug or rodent call may need room, unit, severity, and access details.

Can I use Tinylawn only for nights, weekends, or overflow?

Yes. Many pest control companies start with after-hours, weekend, emergency, or overflow coverage. You can use conditional call forwarding so your office handles live daytime calls and Tinylawn steps in only when the line is busy, the team is on another call, or no one answers.

Does Tinylawn work with my current pest control phone number?

Yes. You keep your existing number and forward calls to Tinylawn. Customers still call the number on your trucks, yard signs, and online listings, so there is no need to reprint marketing materials or retrain customers.

Will callers know they are speaking with AI?

Tinylawn uses a natural-sounding voice and answers with your company name, service area, and configured greeting. Most callers experience it like a professional front desk. If a situation needs a human, Tinylawn captures the details and alerts you so you can jump in quickly.

Does Tinylawn replace my pest control software or CRM?

No. Tinylawn is a phone answering, lead qualification, scheduling, and call intelligence layer. It does not replace your routing, invoicing, chemical tracking, or pest control business management software. It helps make sure the phone call is answered and the lead record is detailed before the work moves into your existing process.

Can Tinylawn collect photos from pest control callers?

Yes. After the call, Tinylawn can text the caller a link to upload photos of the pest, damage, droppings, entry point, nest, or affected area. That is especially useful for vague descriptions like "little brown bugs," suspected termite damage, rodents in a garage, or bed bug activity in a multi-unit property.

How much does Tinylawn cost for a pest control company?

Plans start at $49 per month for 30 calls, with Growth at $149 for 120 calls and Scale at $299 for 300 calls. Every plan includes 24/7 coverage, bilingual answering, virtual site visits, and a 14-day free trial with no credit card required.

Pest control professional treating a residential property

AI Receptionist for Pest Control Businesses

Tinylawn answers urgent pest calls, qualifies termite, mosquito, rodent, bed bug, wildlife, and general pest leads, captures property details, and keeps your schedule moving 24/7.

Start free trial See demo

Built for pest control intake, not generic message taking

Handles after-hours, weekends, and seasonal overflow

Free 14-day trial - No credit card required

“Tinylawn caught two termite calls after hours that would have gone straight to voicemail.”

Austin R. · Summit Pest Control

What Tinylawn Handles

Tinylawn Answers the Call, Qualifies the Lead, and Books the Intake

You stay focused on crews, customers, and quality work in the field. Tinylawn answers questions, captures lead details, books the intake, and passes qualified lead details to the software you already use.

Tinylawn call transcript screenshot showing an AI receptionist conversation

AI Call Answering

Every call gets answered by a natural-sounding AI that asks the right questions, explains your services, and captures the details you need to follow up.

Tinylawn booking form screenshot for scheduling lawn care service

Smart Scheduling

Books qualified leads onto an intake calendar you control, then hands the details to your field service software, so jobs stop slipping through phone tag.

Tinylawn virtual site visit report screenshot with property size and aerial imagery

Virtual Site Visits

Get lot size, square footage, aerial imagery, and property notes with each lead so you can prep a quote before you drive out.

Open 24/7

Your AI receptionist is always available to answer calls, 24/7. No missed opportunities, no lost leads.
Recovery Texts

When a caller hangs up right after the greeting, Tinylawn sends a one-way text with your booking form link so they can still request service.
Call Summaries & Transcripts

Every call is recorded with a word-for-word transcript and AI summary. See exactly what the customer asked for, whether they mentioned specific concerns, or if they called about a property you already quoted.
Answers Common Questions

Teach the AI to answer questions like "Do you treat termites?" or "Can you handle a wasp nest today?" through your dashboard. The AI references your answers during calls so customers get accurate information.
Instant Notifications

Get text and email notifications when you receive a new lead or someone books an appointment. You can customize which events trigger alerts.
Bilingual Support

Handles calls in English and Spanish, so you do not lose a lead because of a language barrier.
Booking Forms

Get a custom booking form for your website that allows customers to book appointments directly.

24/7 answered calls Recovery texts Better-qualified leads Fewer admin tasks

Get property insights before you even visit.

Other AI receptionists just take messages. Tinylawn gives you a complete virtual property report with every lead—square footage, lot size, aerial imagery, and property analysis. Walk into every estimate prepared, or quote sight-unseen. No more wasted trips 'just to eyeball it'.

Fast Setup

How It Works

Go live in minutes with a setup flow built for busy operators in the field.

Step1
Train from your website
Enter your business website and your AI receptionist learns your services, service area, hours, and FAQs. No manual scripts or technical setup required.
Step2
Connect your phone line
Keep the business number you already advertise. Every org gets a local Tinylawn number that your missed, after-hours, and overflow calls can forward to.
Step3
Go live
Turn on your preferred call rules, then your AI starts answering, qualifying, and booking intakes right away. You can also market the Tinylawn number as a standalone 24/7 line if you want.

Live in less than 5 minutesNo technical setupWorks with your current number

How Tinylawn Fits In

It Slots Into How You Already Work

Tinylawn sits in front of your phone and your schedule — catching the calls you miss and handing qualified leads to the tools you already use. You keep your number, your software, and control of the job.

Your phone number

Works with your number, not instead of it

Keep the number that's already on your trucks, yard signs, and Google Business Profile. With conditional call forwarding, Tinylawn picks up the calls you can't get to yourself — after hours, on weekends, and when the line is already busy.

Keep your existing business number — nothing new to advertise
Forwarding routes only your missed, after-hours, and overflow calls to the AI receptionist
Every plan comes with a dedicated Tinylawn number — it is up to you whether to market it as a standalone 24/7 hotline

Your scheduling

Fits your scheduling — it doesn't replace it

Tinylawn is the intake layer in front of your operation, not your dispatch board. It answers, qualifies, and books the intake so you can confirm the lead and run the job in the software you already use.

Captures and qualifies every caller on a simple intake calendar
You review qualified leads, then schedule the approved work in your field service software
Works alongside Jobber, Housecall Pro, your CRM, and the tools you already run

Better Pest Control Lead Records

Know What You Are Calling Back About Before You Dial

A voicemail that says "I have bugs" forces your team to restart the entire intake. Tinylawn captures the practical details while the caller is still on the line, then gives your office, owner, or dispatcher the call summary, transcript, photos, and property context in one place.

That is especially valuable during termite season, mosquito program season, and any week when after-hours calls decide who wins the job.

Details Tinylawn Can Capture

Pest type or best caller description
Where activity is happening: kitchen, attic, crawl space, yard, unit, exterior, or foundation
Severity indicators: swarms, bites, stings, droppings, visible damage, nests, or recurring sightings
Property address, property type, and useful access notes
Urgency, preferred timing, and whether the call should be booked or escalated
Photos, call recording, transcript, and AI summary attached to the lead record

Before and After

From Missed Calls to Booked Jobs

See what changes when every lead is answered, qualified, and logged automatically.

Current state

Without Tinylawn

shift

New standard

With Tinylawn

Without Tinylawn

Calls go to voicemail while you're on a treatment, inspection, or driving between jobs

With Tinylawn

Every call is answered day, night, and weekends

Without Tinylawn

Leads get missed while you are in the field

With Tinylawn

Leads are captured automatically while you work

Without Tinylawn

Phone tag slows down scheduling and route changes

With Tinylawn

Scheduling and confirmations happen instantly

Without Tinylawn

Vague calls force you to call back just to understand the pest issue

With Tinylawn

Pest issue, address, urgency, photos, and access notes arrive before you call back

Without Tinylawn

Follow-up depends on memory and scattered notes

With Tinylawn

Lead and property records are created for follow-up

24/7 lead capture
Faster first response
Fewer wasted site visits

Start free trial

Loved by Pest Control Pros

See why pest control companies trust Tinylawn to answer urgent calls, qualify leads, and keep schedules moving.

Austin Reed Summit Pest Control

Tinylawn caught two termite calls after hours that would have gone straight to voicemail. By morning I had the address, photos, and notes ready for inspection scheduling.

Marisol Vega Vega Family Pest

Mosquito season used to bury our office. Now callers get answered right away, the AI asks about standing water and bite areas, and our team starts the day with clean summaries.

Nate Brooks Brooks Exterminating

Rodent calls are messy when customers just say they hear noises. Tinylawn gets attic, crawl space, droppings, pets, and urgency details before I ever call back.

Elena Cruz Cruz Pest Solutions

The Spanish answering has been huge for us. We serve a lot of bilingual neighborhoods, and Tinylawn keeps those callers from hanging up or calling the next company.

Darren Mitchell ShieldPro Pest Control

We stopped losing weekend wasp and ant calls. Tinylawn answers, separates urgent situations from routine service, and texts our manager when something needs a fast response.

Austin Reed Summit Pest Control

Tinylawn caught two termite calls after hours that would have gone straight to voicemail. By morning I had the address, photos, and notes ready for inspection scheduling.

Marisol Vega Vega Family Pest

Mosquito season used to bury our office. Now callers get answered right away, the AI asks about standing water and bite areas, and our team starts the day with clean summaries.

Nate Brooks Brooks Exterminating

Rodent calls are messy when customers just say they hear noises. Tinylawn gets attic, crawl space, droppings, pets, and urgency details before I ever call back.

Elena Cruz Cruz Pest Solutions

The Spanish answering has been huge for us. We serve a lot of bilingual neighborhoods, and Tinylawn keeps those callers from hanging up or calling the next company.

Darren Mitchell ShieldPro Pest Control

We stopped losing weekend wasp and ant calls. Tinylawn answers, separates urgent situations from routine service, and texts our manager when something needs a fast response.

Jasmine Patel Patel Pest & Termite

The photo requests save us so much back-and-forth. Customers send pictures of damage, droppings, nests, or bugs, and we can decide whether to quote, inspect, or dispatch.

Caleb Turner Turner Bed Bug Pros

Bed bug calls need careful intake. Tinylawn asks which rooms are affected, when they first noticed activity, and whether it is a single-family home or multi-unit property.

Priya Shah Metro Pest Response

We switched from a basic answering service because the messages were too vague. Tinylawn gives us pest type, location, severity, access notes, and the full transcript.

Owen Miller Miller Wildlife & Pest

Wildlife calls can be urgent or completely routine. Tinylawn helps sort the raccoon-in-the-attic calls from general prevention questions without tying up our techs.

Keisha Morgan Morgan Pest Management

Our office used to play phone tag all afternoon. Now every new caller gets logged with the issue, address, urgency, and next step so scheduling is much faster.

Jasmine Patel Patel Pest & Termite

The photo requests save us so much back-and-forth. Customers send pictures of damage, droppings, nests, or bugs, and we can decide whether to quote, inspect, or dispatch.

Caleb Turner Turner Bed Bug Pros

Bed bug calls need careful intake. Tinylawn asks which rooms are affected, when they first noticed activity, and whether it is a single-family home or multi-unit property.

Priya Shah Metro Pest Response

We switched from a basic answering service because the messages were too vague. Tinylawn gives us pest type, location, severity, access notes, and the full transcript.

Owen Miller Miller Wildlife & Pest

Wildlife calls can be urgent or completely routine. Tinylawn helps sort the raccoon-in-the-attic calls from general prevention questions without tying up our techs.

Keisha Morgan Morgan Pest Management

Our office used to play phone tag all afternoon. Now every new caller gets logged with the issue, address, urgency, and next step so scheduling is much faster.

Pricing that scales with your business.

First 14 days are free. No credit card required. Cancel anytime.

MonthlyAnnually (Get 2 months free)

Pro

Perfect for solo operators or businesses just starting out.

$49

/month

Start free trial

Includes

30 calls per month
Overage $1.25 per call

Growth

Includes

120 calls per month
Overage $1.00 per call

Scale

Perfect for businesses with high call volume.

$299

/month

Start free trial

Includes

300 calls per month
Overage $0.85 per call

Enterprise

Perfect for multi-location operators with more complex needs.

Custom

Start free trial

Includes

Tailored pricing
White-glove onboarding
Priority support

You're only billed for real conversations. Calls under 15 seconds, silent calls, and spam are always free.

All plans include

Every plan comes with these essential features

24/7 call answering

Dedicated phone number

Call recordings and transcripts

Call summaries

Appointment scheduling

FAQ & common question answering

Spam blocking

Bilingual receptionist

Online booking forms

AI-powered virtual site visits

QR Codes

Property photos

Route distance calculation

Email/SMS notifications

Zapier integration

Responsive support

FAQ

Frequently Asked Questions

Can Tinylawn triage urgent pest control calls before they hit my schedule?: Yes. Tinylawn can ask what pest the caller is seeing, where the activity is happening, whether there is visible damage, whether anyone has been stung or bitten, and how quickly they need help. That helps you separate urgent termite, wasp, rodent, bed bug, and wildlife calls from routine quarterly service or prevention requests.

What information does Tinylawn collect for a pest control lead?: Tinylawn can collect the caller name, confirmed phone number, property address, pest description, location of activity, severity, timeline, property type, service history, access notes, and whether the caller is a new or existing customer. Instead of a vague voicemail, you get a qualified lead summary with enough context to quote, dispatch, schedule an inspection, or follow up later.

How is Tinylawn different from a generic call center for exterminators?: A generic call center usually takes a basic message and passes it along. Tinylawn is built for field-service intake, so it can ask pest-aware follow-up questions, capture property details, answer configured FAQs, request photos by text, and classify calls as quote requests, appointments, cancellations, reschedules, general questions, or spam.

Can Tinylawn help during termite season or mosquito season call spikes?: Yes. Seasonal surges are one of the best use cases for an AI receptionist. When termite swarms, mosquito outbreaks, rodent pressure, or wasp activity cause multiple callers to contact you at once, Tinylawn can answer each call immediately instead of sending overflow to voicemail or leaving callers on hold.

Can Tinylawn ask different questions for termites, mosquitoes, rodents, and bed bugs?: Tinylawn can be configured around your services and FAQs, so the conversation can collect different details depending on what the caller describes. A termite inquiry may need visible damage, swarm location, foundation notes, and inspection timing. A mosquito inquiry may need yard conditions, standing water, wooded edges, and program interest. A bed bug or rodent call may need room, unit, severity, and access details.

Can I use Tinylawn only for nights, weekends, or overflow?: Yes. Many pest control companies start with after-hours, weekend, emergency, or overflow coverage. You can use conditional call forwarding so your office handles live daytime calls and Tinylawn steps in only when the line is busy, the team is on another call, or no one answers.

Does Tinylawn work with my current pest control phone number?: Yes. You keep your existing number and forward calls to Tinylawn. Customers still call the number on your trucks, yard signs, and online listings, so there is no need to reprint marketing materials or retrain customers.

Will callers know they are speaking with AI?: Tinylawn uses a natural-sounding voice and answers with your company name, service area, and configured greeting. Most callers experience it like a professional front desk. If a situation needs a human, Tinylawn captures the details and alerts you so you can jump in quickly.

Does Tinylawn replace my pest control software or CRM?: No. Tinylawn is a phone answering, lead qualification, scheduling, and call intelligence layer. It does not replace your routing, invoicing, chemical tracking, or pest control business management software. It helps make sure the phone call is answered and the lead record is detailed before the work moves into your existing process.

Can Tinylawn collect photos from pest control callers?: Yes. After the call, Tinylawn can text the caller a link to upload photos of the pest, damage, droppings, entry point, nest, or affected area. That is especially useful for vague descriptions like "little brown bugs," suspected termite damage, rodents in a garage, or bed bug activity in a multi-unit property.

How much does Tinylawn cost for a pest control company?: Plans start at $49 per month for 30 calls, with Growth at $149 for 120 calls and Scale at $299 for 300 calls. Every plan includes 24/7 coverage, bilingual answering, virtual site visits, and a 14-day free trial with no credit card required.

Pest Control Phone Answering

Built Around the Way Pest Control Calls Actually Happen

Pest control calls are urgent, seasonal, and specific to the pest. Tinylawn answers the call, asks intake questions based on what the customer describes, and gives your team enough context to book an inspection, dispatch quickly, or follow up with confidence.