Stop missing jobs to missed calls. Tinylawn answers calls 24/7, handles appointments, qualifies leads, performs virtual site visits, and gives your team the details to follow up prepared.
Tinylawn caught two termite calls after hours that would have gone straight to voicemail.
The Problem
Miss the call, and the customer moves on to your competitor. Voicemail leaves the work for later. Traditional human answering services charge for live coverage and can still hand back a generic message. Tinylawn answers right away, handles the request, and gives your team a job-ready lead.
Built for pest control
Give callers an immediate response and give your office the detail to book, inspect, dispatch, or follow up with confidence.
24/7 Call Coverage
Customer Recognition
Customer Support and Scheduling
Lead Qualification
Self-Improving AI
Integrations
Built for pest control calls
A termite swarm call needs different intake than a quarterly service request. Tinylawn adapts the conversation to what the caller describes.
Capture swarm location, visible damage, foundation notes, property type, and inspection timing.
Ask about bite areas, wooded edges, shade, standing water, event timing, and program interest.
Collect noises, droppings, entry points, attic or crawl space activity, pets, and urgency.
Capture affected rooms or units, first sightings, travel history, neighboring units, and decision-maker details.
Book or route ant, spider, roach, and prevention calls with address, service history, timing, and access notes.
Answer nights, weekends, and busy periods, then alert your team before high-value calls sit in voicemail.
Want to run this intake yourself first? Grab the free pest control phone script and checklist — the same questions, printable for your office.
Virtual site visits
Other AI receptionists just take messages. Tinylawn gives you a complete virtual property report with every lead—square footage, lot size, aerial imagery, and property analysis. Walk into every estimate prepared, or quote sight-unseen. No more wasted trips just to eyeball it.
Fast setup
Step 01
Enter your website and Tinylawn learns your services, service area, hours, and common customer questions. After you go live, it flags unanswered questions and missing services for you to approve—so coverage improves from real calls.
Step 02
Keep the number you already advertise and forward missed, after-hours, or overflow calls to Tinylawn.
Step 03
Set how calls should be handled, then let your AI receptionist start answering, qualifying, and booking.
Listen, then call
Real call recordings
Captures the service, property details, and next step.
Ready to play
Confirms the request, preferred timing, and handoff.
Ready to play
Keeps customer context clear when plans change.
Ready to play
Your turn
Open 24/7
Live demo line
(770) 727-3288
Use the same mobile number for all three calls.
01 / First call
Tinylawn sends a follow-up text with a booking link. Skip this step on a landline.
02 / Second call
Share an address and a real service request. Nothing booked on the demo line is real.
03 / Third call
Use the same number to see how Tinylawn recognizes a returning caller and recalls the request.
Customer stories
Pest control companies use Tinylawn to answer urgent calls, qualify leads, and keep schedules moving.
Tinylawn caught two termite calls after hours that would have gone straight to voicemail. By morning I had the address, photos, and notes ready for inspection scheduling.
Mosquito season used to bury our office. Now callers get answered right away, the AI asks about standing water and bite areas, and our team starts the day with clean summaries.
Rodent calls are messy when customers just say they hear noises. Tinylawn gets attic, crawl space, droppings, pets, and urgency details before I ever call back.
Simple pricing
Core receptionist coverage comes with every plan. Growth and Scale add team workflows and higher operating limits. Start free for 14 days—no contract required.
Monthly
Annual · 2 months free
For solo operators who need every caller answered.
$49
/ month
Usage included
Plan limits
Recommended
For staffed, single-location teams sharing caller follow-up.
$149
/ month
Usage included
Everything in Pro, plus
For established teams that need the highest limits and priority email support.
$299
/ month
Usage included
Everything in Growth, plus
For multi-location operators with more complex needs.
Custom
Usage included
Custom plan includes
You only pay for real Conversations. A Conversation is a call that lasts at least 15 seconds and includes an actual caller reply. Short hang-ups, silent or assistant-only calls, and spam are free.
Every plan includes the same core AI receptionist for answering calls, capturing job-ready leads, and keeping follow-up organized. Growth and Scale add team workflows and higher operating limits.
Frequently asked questions
Everything you need to know about setup, billing, and how Tinylawn fits into your operation.
Yes. Tinylawn can ask what pest the caller is seeing, where the activity is happening, whether there is visible damage, whether anyone has been stung or bitten, and how quickly they need help. That helps you separate urgent termite, wasp, rodent, bed bug, and wildlife calls from routine quarterly service or prevention requests.
Tinylawn can collect the caller name, confirmed phone number, property address, pest description, location of activity, severity, timeline, property type, service history, access notes, and whether the caller is a new or existing customer. Instead of a vague voicemail, you get a qualified lead summary with enough context to quote, dispatch, schedule an inspection, or follow up later.
A generic call center usually takes a basic message and passes it along. Tinylawn is built for field-service intake, so it can ask pest-aware follow-up questions, capture property details, answer configured FAQs, request photos by text, and classify calls as quote requests, appointments, cancellations, reschedules, general questions, or spam. When callers ask about services or policies you have not covered yet, Tinylawn also suggests FAQ and catalog updates for you to review.
Yes. Seasonal surges are one of the best use cases for an AI receptionist. When termite swarms, mosquito outbreaks, rodent pressure, or wasp activity cause multiple callers to contact you at once, Tinylawn can answer each call immediately instead of sending overflow to voicemail or leaving callers on hold.
Tinylawn can be configured around your services and FAQs, so the conversation can collect different details depending on what the caller describes. A termite inquiry may need visible damage, swarm location, foundation notes, and inspection timing. A mosquito inquiry may need yard conditions, standing water, wooded edges, and program interest. A bed bug or rodent call may need room, unit, severity, and access details. After you go live, Tinylawn can also surface missing FAQ or service coverage from real caller questions for you to approve.
Start with your website and the services you already offer. Once calls come in, Tinylawn shows questions callers asked and services they requested that are not covered yet—review each suggestion with evidence from the call, then add an FAQ, add or reactivate a service, or dismiss it. Nothing publishes until you approve it.
Yes. Many pest control companies start with after-hours, weekend, emergency, or overflow coverage. You can use conditional call forwarding so your office handles live daytime calls and Tinylawn steps in only when the line is busy, the team is on another call, or no one answers.
Yes. You keep your existing number and forward calls to Tinylawn. Customers still call the number on your trucks, yard signs, and online listings, so there is no need to reprint marketing materials or retrain customers.
Tinylawn uses a natural-sounding voice and answers with your company name, service area, and configured greeting. Most callers experience it like a professional front desk. If a situation needs a human, Tinylawn captures the details and alerts you so you can jump in quickly.
Yes, on Growth and Scale. Your staff can leave an internal team comment on the call and @mention who should inspect, quote, or call back. Mentions show up in the in-app Notifications bell and open the exact note. Callers never see team comments—email and SMS alerts for new calls stay separate.
No. Tinylawn is a phone answering, lead qualification, scheduling, and call intelligence layer. It does not replace your routing, invoicing, chemical tracking, or pest control business management software. The Tinylawn Zapier app can send each new lead into your CRM or field-service software once the call is answered and the lead record is detailed.
Yes. After the call, Tinylawn can text the caller a link to upload photos of the pest, damage, droppings, entry point, nest, or affected area. That is especially useful for vague descriptions like "little brown bugs," suspected termite damage, rodents in a garage, or bed bug activity in a multi-unit property.
Plans start at $49 per month for 30 Conversations, with Growth at $149 for 120 Conversations and Scale at $299 for 300 Conversations. Every plan includes 24/7 coverage, bilingual answering, virtual site visits, and a 14-day free trial with no credit card required.
May 06, 2026
The four pest control call types most AI receptionists fumble — and how Tinylawn handles each one with the right diagnostic questions, the right escalation, and the right booking outcome.
May 06, 2026
Termite and WDIR inspection no-shows quietly eat 12 to 18 percent of a tech route. Here is the real cost — labor, lost route density, and downstream revenue — for a typical small pest control operation.
Feb 21, 2026
Termite season floods pest control phones with urgent calls. Here are the real options for handling the surge without losing leads or burning out your office staff.
Compare your options
Most pest control companies weigh three options for the phone: let voicemail catch it, hire a traditional answering service, or use an AI receptionist. Here is how they differ where it matters.
| Voicemail | Traditional answering service | Tinylawn | |
|---|---|---|---|
| Answers 24/7 | Takes messages, but most callers hang up and dial the next company | Live operators, often with hold times during busy periods | Picks up instantly, day, night, weekends, and holidays |
| What happens on the call | Caller leaves whatever details they think to mention | Operator follows a generic script and takes a message | Asks pest-aware questions: what pest, where the activity is, severity, property type, and urgency |
| Books the job | No — you call back and play phone tag | Usually passes a message for your team to schedule | Books directly onto an intake calendar you control |
| What you get afterward | A voicemail to replay and decipher | A typed message with name and number | Structured lead with summary, transcript, recording, and photo requests by text |
| How you pay | Free, but every missed caller is a job that may go to a competitor | Typically billed per minute or per call, so busy months cost more | Flat monthly plans from $49/mo for 30 Conversations, $149 for 120, $299 for 300 |
Every Tinylawn plan includes 24/7 coverage, bilingual answering, and a 14-day free trial — no credit card required. Traditional answering service pricing varies by provider; check how yours bills overage minutes before comparing costs.
Before and after
See what changes when every lead is answered, qualified, and logged automatically.
Without Tinylawn
Calls go to voicemail while you're on a treatment, inspection, or driving between jobs
With Tinylawn
Every call is answered day, night, and weekends
Without Tinylawn
Leads get missed while you are in the field
With Tinylawn
Leads are captured automatically while you work
Without Tinylawn
Phone tag slows down scheduling and route changes
With Tinylawn
Scheduling and confirmations happen instantly
Without Tinylawn
Vague calls force you to call back just to understand the pest issue
With Tinylawn
Pest issue, address, urgency, photos, and access notes arrive before you call back
Without Tinylawn
Follow-up depends on memory and scattered notes
With Tinylawn
Lead and property records are created for follow-up