Keep the phone covered while you finish the route. Tinylawn answers 24/7 and sends you what the caller needs and what they’re seeing.
Caller said
“The pool pump is making a loud noise. I need someone to look at it.”
Written down
Asked only for
Lead ready Visit requested
There’s no fixed script. Tinylawn works from what the caller says, your business info, and the questions you choose.
When the call ends, the pool service request is already written up, with the recording, transcript, and summary attached.
New lead
4:45 PM
27 Bayview Dr.
Summary
Pool pump started making a loud noise two days ago. Wants someone to take a look.
Openings in spring and cleanups after storms come in bursts. Tinylawn keeps the phone covered while the route keeps moving.
The intake and lead on this page are written examples. This one is a real recording of Tinylawn answering the phone.
A real Tinylawn call
Ready to play
0:00 3:33Start free for 14 days. No credit card.
Only real calls count toward your plan. Hang-ups and spam are free.
Annual includes 2 months free
For solo operators with lower call volume.
$49
/ month
Usage included
Plan limits
Recommended
For busy solo operators and established single-location businesses.
$129
/ month
Usage included
Everything in Pro, plus
For higher-volume businesses that need larger team and feature limits.
$249
/ month
Usage included
Everything in Growth, plus
Custom
For multi-location operators with more complex needs.
$499+
/ month
Usage included
Custom plan includes
Growth and Scale add team workflows and higher limits.
Yes. Callers usually say what they need, whether that is weekly service, a green pool, an opening, or an equipment problem, and Tinylawn keeps it along with the symptom and timing they describe, without diagnosing the equipment. Saved questions can apply to specific services, so repair calls and route-service leads can each get the questions you care about.
It answers calls while your team is vacuuming, testing chemistry, fixing equipment, or moving between stops, then collects the address, service need, timing, and any useful access notes so your team can confirm the next step. You get fewer missed calls and much better intake than voicemail.
A regular answering service usually captures basic contact info and little else. Tinylawn keeps what the caller describes and asks the questions you save, so you know whether the caller needs route service, an equipment check, a green-pool cleanup, or seasonal help.
Yes. Many pool service businesses start with nights, weekends, and peak-season overflow when call volume jumps. You can keep your office process during the day and let Tinylawn cover the calls that would otherwise go unanswered.
Yes. You keep your existing number and forward calls to Tinylawn. Customers still call the number on your vans, flyers, and listings, so you do not need to change your marketing.
Tinylawn answers with your business name and the greeting you set, in a natural voice. If someone asks whether they are talking to a person, it says it is an AI assistant for your business. When a caller wants someone from your team, it can transfer the call on Growth and Scale, or take a message and alert you.
Plans start at $49 per month for 25 calls, with Growth at $129 for 75 calls and Scale at $249 for 150 calls. Every plan includes 24/7 coverage, bilingual answering, and virtual site visits. The free trial ends after 14 days, with no credit card required.
Apr 20, 2026
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Mar 26, 2026
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Mar 19, 2026
Pool service leads call once and move on. Here is what missed calls are actually costing your pool business every month during peak season.
