Every caller gets a helpful answer while you’re on a job. Tinylawn answers from your business info, recognizes returning callers, and sends your team the details.
Example call With a customer
Incoming call · 10:05 AM
Hi, we’re seeing ants in the kitchen again. You treated us last spring.
What Tinylawn is doing: Recognizes returning callers
Sorry to hear that. Will this be at 88 Cedar Drive again, or a different property?
What Tinylawn is doing: Offers the address on file
Same house.
Okay. Are they mostly near the sink, or along the baseboards?
What Tinylawn is doing: One useful follow-up, not a script
Lead ready Ant follow-up · 88 Cedar Dr.
When the call ends, the request is already written up: who called, what they need, and what happens next.
Returning callers recognized
Tinylawn knows a returning number and can offer the address on file for a new request.
Answers from your business
Your services, hours, published prices, and approved FAQs. If it doesn’t know, it takes a message instead of guessing.
Learns from calls, with your OK
When callers ask something new, Tinylawn suggests an answer. Nothing changes until you approve it.
Returning customer
10:05 AM
88 Cedar Dr. · Address on file
Summary
Returning customer reports ants in the kitchen again, mostly near the sink. Mentioned a treatment last spring.
Tinylawn is the front office for incoming calls. Quotes, scheduling, dispatch, and invoicing stay in the software you already run the business on.
Pick up where you left off
Where the ants are now and what the caller said about last spring are both on the lead before you call back.
New leads can flow into Jobber, Housecall Pro, or your CRM through Zapier.
See integrationsThe calls on this page are written examples. This one is a real recording of Tinylawn answering the phone.
A real Tinylawn call
Ready to play
0:00 3:33“The photo requests save us so much back-and-forth. Customers send pictures of damage, droppings, nests, or bugs, and we can decide whether to quote, inspect, or dispatch.”
Start free for 14 days. No credit card.
Only real calls count toward your plan. Hang-ups and spam are free.
Annual includes 2 months free
For solo operators with lower call volume.
$49
/ month
Usage included
Plan limits
Recommended
For busy solo operators and established single-location businesses.
$129
/ month
Usage included
Everything in Pro, plus
For higher-volume businesses that need larger team and feature limits.
$249
/ month
Usage included
Everything in Growth, plus
Custom
For multi-location operators with more complex needs.
$499+
/ month
Usage included
Custom plan includes
Growth and Scale add team workflows and higher limits.
It answers every call right away, greets callers professionally, and handles the routine parts of a first contact—like understanding what service they need, where they are, and when they want work done. It can qualify the lead against how you like to work and capture requested times so landscaping, pest control, and other home-service teams have the details ready to confirm the next step.
You get consistent coverage 24/7 without salaries, benefits, shift scheduling, or coverage gaps when someone is sick or on vacation. Tinylawn is built for home service businesses—especially landscaping and pest control shops—that lose jobs to voicemail, so you still sound professional while your crew stays focused on the job site.
Most teams can go live quickly by connecting their phone flow and sharing how they take leads—services you offer, service areas, and booking rules. After you go live, Tinylawn surfaces questions and services callers ask about that you have not covered yet, so you can refine FAQs and your catalog from real demand. You do not need a long IT project to start answering calls better this week.
Yes. You train Tinylawn on your services, pricing approach, and how you qualify jobs (for example mowing vs. design-build, or inspection vs. treatment). Callers get accurate, on-brand answers instead of a generic script. When callers ask about something missing from your FAQs or catalog, Tinylawn suggests updates for you to review—nothing publishes until you approve it—and you still get structured summaries so you know what to quote or follow up on.
Yes, on Growth and Scale. After a call lands, your staff can leave an internal team comment on the call record and @mention a teammate. Mentions show up in the in-app Notifications bell and open the exact note—so follow-up stays on the call, visible to your organization, and not in a group text. Callers never see team comments.
Oct 14, 2026
A polite AI receptionist can give the wrong seasonal answer. Bring Tinylawn into winter with current services, realistic hours, and a clear next step.
May 16, 2026
For pest control owners hesitant to flip the phone to an AI receptionist all at once, a phased rollout — after-hours only first, then weekends, then 24/7 — is the safer path. Here is what each phase actually looks like.
May 15, 2026
Commercial and residential landscape inbound calls are different jobs that look similar. A walkthrough of what changes in the intake — questions asked, data captured, follow-up routing — when the caller is a property manager instead of a homeowner.
