An AI receptionist built for the calls field-service teams miss

Give every caller a helpful response, qualify the opportunity using your rules, and hand your team the context to follow up prepared.

  1. Step 1:

    Ring

    A customer calls the number they already know.

  2. Focus
    Step 2:

    Answer

    Tinylawn responds using your business rules.

  3. Step 3:

    Qualify

    The request becomes a structured opportunity.

  4. Step 4:

    Handoff

    The details reach your team and existing tools.

AI Receptionist turns a ringing phone into a prepared next step.
  • Works with your existing number
  • Built for field-service intake
  • No credit card required

This fits when the phone keeps getting in the way

Start with the operational moment your team recognizes. Tinylawn applies your intake rules without changing how the rest of the workday runs.

  • Crews cannot safely answer while working or driving
  • New leads call after hours or on weekends
  • Owners need better context before calling a prospect back
  • A small team needs phone coverage without front-desk headcount

Give every caller an immediate response

24/7 phone coverage that answers questions, qualifies opportunities, and books intake appointments using your business rules

  • Collect consistent lead details
  • Reduce phone tag on new opportunities
  • Keep recordings, transcripts, and summaries together
Tinylawn call details with a summary and conversation transcript

What Tinylawn handles, and what your team gets back

Tinylawn follows your services, availability, service area, and handoff workflow so the result fits the way your team already works.

What it handles

  • 24/7 AI call answering
  • Business-specific question answering
  • Caller FAQ and service suggestions to review
  • Lead qualification
  • Intake appointment booking
  • Call recordings, transcripts, and summaries
  • Team comments and @mentions on calls (Growth and Scale)
  • English and Spanish conversations

What your team gets back

  • Give every caller an immediate response
  • Collect consistent lead details
  • Reduce phone tag on new opportunities
  • Keep recordings, transcripts, and summaries together
  • Let the field team stay focused on the work

Pricing: Pricing. Less than a new hire.

Start free for 14 days. No credit card.

Only real calls count toward your plan. Hang-ups and spam are free.

Annual includes 2 months free

Pro

For solo operators with lower call volume.

$49

/ month

Start free trial

Usage included

  • 25 calls per month
  • $2.00 per additional call

Plan limits

  • 1 organization member
  • 2 call-handling scenarios
  • 1 notification recipient per channel
  • Live call transfers — not included
  • Team comments, @mentions, and roles — not included
  • Knowledge uploads — not included

Growth

Recommended

For busy solo operators and established single-location businesses.

$129

/ month

Start free trial

Usage included

  • 75 calls per month
  • $1.80 per additional call

Everything in Pro, plus

  • 5 live transfer destinations
  • 5 members with roles, comments, and @mentions
  • 25 Knowledge sources
  • 5 scenarios and recipients per channel

Scale

For higher-volume businesses that need larger team and feature limits.

$249

/ month

Start free trial

Usage included

  • 150 calls per month
  • $1.60 per additional call

Everything in Growth, plus

  • 10 live transfer destinations
  • 10 members with roles, comments, and @mentions
  • 50 Knowledge sources
  • 10 scenarios and recipients per channel
  • Priority email support

Enterprise

Custom

For multi-location operators with more complex needs.

$499+

/ month

Talk to our team

Usage included

  • Tailored call allowance and pricing

Custom plan includes

  • Custom feature and team limits
  • Multi-location requirements
  • White-glove onboarding
  • Custom support SLA
  • Enterprise-grade security

Included with every plan.

Growth and Scale add team workflows and higher limits.

Call handling

24/7 call answering
Included with every Tinylawn plan
Dedicated phone number
Included with every Tinylawn plan
Spam blocking
Included with every Tinylawn plan
Bilingual receptionist
Included with every Tinylawn plan

Every call

Call recordings, transcripts, and AI summaries
Included with every Tinylawn plan
FAQ answering and service suggestions
Included with every Tinylawn plan
Email, SMS, push, and daily digest notifications
Included with every Tinylawn plan

Lead intake

Lead qualification and structured intake
Included with every Tinylawn plan
Appointment scheduling and online booking forms
Included with every Tinylawn plan
QR codes
Included with every Tinylawn plan
CRM and field-service integrations via Zapier
Included with every Tinylawn plan

Property and support

AI-powered virtual site visits
Included with every Tinylawn plan
Property photos and route distance calculation
Included with every Tinylawn plan
Email support and help center
Included with every Tinylawn plan

Questions about AI Receptionist.

What does Tinylawn's AI receptionist do when someone calls my lawn care or landscaping business?

It answers every call right away, greets callers professionally, and handles the routine parts of a first contact—like understanding what service they need, where they are, and when they want work done. It can qualify the lead against how you like to work and book appointments on your calendar so you are not playing phone tag from the truck.

How does an AI receptionist compare to hiring a full-time or after-hours receptionist?

You get consistent coverage 24/7 without salaries, benefits, shift scheduling, or coverage gaps when someone is sick or on vacation. Tinylawn is built for lawn care and landscaping shops that lose jobs to voicemail, so you still sound professional while your crew stays focused on the job site.

How long does it take to get Tinylawn set up?

Most teams can go live quickly by connecting their phone flow and sharing how they take leads—services you offer, service areas, and booking rules. After you go live, Tinylawn surfaces questions and services callers ask about that you have not covered yet, so you can refine FAQs and your catalog from real demand. You do not need a long IT project to start answering calls better this week.

Can the AI handle lawn care and landscaping-specific questions?

Yes. You train Tinylawn on your services, pricing approach, and how you qualify jobs (for example mowing vs. design-build vs. seasonal cleanups). Callers get accurate, on-brand answers instead of a generic script. When callers ask about something missing from your FAQs or catalog, Tinylawn suggests updates for you to review—nothing publishes until you approve it—and you still get structured summaries so you know what to quote or follow up on.

Can my office team leave notes or assign follow-up on a call?

Yes, on Growth and Scale. After a call lands, your staff can leave an internal team comment on the call record and @mention a teammate. Mentions show up in the in-app Notifications bell and open the exact note—so follow-up stays on the call, visible to your organization, and not in a group text. Callers never see team comments.