AI Receptionist
Give every caller a helpful response, qualify the opportunity using your rules, and hand your team the context to follow up prepared.
The job to be done
24/7 phone coverage that answers questions, qualifies opportunities, and books intake appointments using your business rules. The goal is not simply to answer—it is to turn the conversation into a useful next step for the caller and your team.
What Tinylawn Handles
You stay focused on crews, customers, and quality work in the field. Tinylawn answers questions, captures lead details, books the intake, and passes qualified lead details to the software you already use.
Every call gets answered by a natural-sounding AI that asks the right questions, explains your services, and captures the details you need to follow up.
Books qualified leads onto an intake calendar you control, then hands the details to your field service software, so jobs stop slipping through phone tag.
Get lot size, square footage, aerial imagery, and property notes with each lead so you can prep a quote before you drive out.
Your AI receptionist is always available to answer calls, 24/7. No missed opportunities, no lost leads.
When a caller hangs up right after the greeting, Tinylawn sends a one-way text with your booking form link so they can still request service.
Every call is recorded with a word-for-word transcript and AI summary. See exactly what the customer asked for, whether they mentioned specific concerns, or if they called about a property you already quoted.
Teach the AI to answer questions like "What's your hourly rate?" or "Do you do fall cleanups?" through your dashboard. The AI references your answers during calls so customers get accurate information.
Get text and email notifications when you receive a new lead or someone books an appointment. You can customize which events trigger alerts.
Handles calls in English and Spanish, so you do not lose a lead because of a language barrier.
Get a custom booking form for your website that allows customers to book appointments directly.
What to expect
01
02
03
04
05
How Tinylawn fits
Tinylawn sits in front of your operation. It handles phone intake and books qualified intake appointments, then hands the opportunity to the CRM, calendar, or field-service software you already use.
Related workflows
An AI answering service that replaces voicemail with useful conversations and structured lead intake.
Explore Answering Service →
A virtual front desk for inbound calls, routine questions, lead qualification, and intake scheduling without another office shift.
Explore Virtual Receptionist →
AI intake scheduling that qualifies a new opportunity before placing it on a calendar you control.
Explore Scheduling →
Frequently asked questions
Everything you need to know about setup, billing, and how Tinylawn fits into your operation.
It answers every call right away, greets callers professionally, and handles the routine parts of a first contact—like understanding what service they need, where they are, and when they want work done. It can qualify the lead against how you like to work and book appointments on your calendar so you are not playing phone tag from the truck.
You get consistent coverage 24/7 without salaries, benefits, shift scheduling, or coverage gaps when someone is sick or on vacation. Tinylawn is built for lawn care and landscaping shops that lose jobs to voicemail, so you still sound professional while your crew stays focused on the job site.
Most teams can go live quickly by connecting their phone flow and sharing how they take leads—services you offer, service areas, and booking rules. You refine wording and FAQs over time, but you do not need a long IT project to start answering calls better this week.
Yes. You train Tinylawn on your services, pricing approach, and how you qualify jobs (for example mowing vs. design-build vs. seasonal cleanups). Callers get accurate, on-brand answers instead of a generic script, and you still get structured summaries so you know what to quote or follow up on.
May 16, 2026
For pest control owners hesitant to flip the phone to an AI receptionist all at once, a phased rollout — after-hours only first, then weekends, then 24/7 — is the safer path. Here is what each phase actually looks like.
May 09, 2026
Honest setup lessons from landscaping owners who switched to an AI receptionist — what they got wrong in the first two weeks, and what they would do differently if they started over.
Apr 26, 2026
A clear-eyed look at whether a $99-149/month AI receptionist makes financial sense for a solo landscaper or 2-person landscaping crew — including the call volumes, conversion math, and the situations where it does not pay off.