Know the project before the consultation. Tinylawn answers your calls 24/7 and sends you the project, address, timeline, and answers to questions you save, like budget.
Caller said
“I want an estimate for a patio, not a whole garden redesign.”
Written down
Asked only for
Lead ready Consultation requested
There’s no fixed script. Tinylawn works from what the caller says, your business info, and the questions you choose.
When the call ends, the hardscaping request is already written up, with the recording, transcript, and summary attached.
New lead
7:55 PM
8 Stonegate Dr. · Lot size attached
Summary
Wants an estimate for a new patio, not a garden redesign. Hoping to finish by Memorial Day.
Homeowners plan projects in late winter and spring. Tinylawn answers while they’re still comparing contractors.
The intake and lead on this page are written examples. This one is a real recording of Tinylawn answering the phone.
A real Tinylawn call
Ready to play
0:00 3:33Start free for 14 days. No credit card.
Only real calls count toward your plan. Hang-ups and spam are free.
Annual includes 2 months free
For solo operators with lower call volume.
$49
/ month
Usage included
Plan limits
Recommended
For busy solo operators and established single-location businesses.
$129
/ month
Usage included
Everything in Pro, plus
For higher-volume businesses that need larger team and feature limits.
$249
/ month
Usage included
Everything in Growth, plus
Custom
For multi-location operators with more complex needs.
$499+
/ month
Usage included
Custom plan includes
Growth and Scale add team workflows and higher limits.
Yes, with your saved questions. Tinylawn keeps the project the caller describes, such as a patio, wall, or outdoor kitchen, and gets the address and timing. Save a budget-range question for project calls, and it asks when it still applies. You decide which inquiries get a consultation.
It answers calls while you are on site, meeting clients, managing crews, or running equipment, then captures the property address, project type, and key notes so your team can confirm the next step. You get better intake and fewer lost leads without stopping work to answer the phone.
A regular answering service usually takes a message and leaves qualification to you. Tinylawn keeps the project details the caller describes and asks the questions you save before a consultation, which makes your follow-up more focused and saves estimator time.
Yes. Many hardscaping businesses use Tinylawn during after-hours windows and high-demand seasons when homeowners are researching bigger projects. You can forward calls only when you need help and keep the rest of your phone flow unchanged.
Yes. You keep your current number and forward calls to Tinylawn. Prospects still call the number on your signs, ads, and website, so there is no change to your marketing.
Tinylawn answers with your business name and the greeting you set, in a natural voice. If someone asks whether they are talking to a person, it says it is an AI assistant for your business. When a caller wants someone from your team, it can transfer the call on Growth and Scale, or take a message and alert you.
Plans start at $49 per month for 25 calls, with Growth at $129 for 75 calls and Scale at $249 for 150 calls. Every plan includes 24/7 coverage, bilingual answering, and virtual site visits. The free trial ends after 14 days, with no credit card required.
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