Call answering service for calls you can’t take

Every caller gets an answer while your crew keeps working. Tinylawn picks up the calls you miss and sends you what they need, ready for your callback.

A landscaper on a zero-turn mower crossing a striped lawn at midday, a work truck and trailer at the curb.

Example call On the job

Incoming call · 11:42 AM

  1. Caller

    Hi, are you taking new customers for weekly mowing? It’s a corner lot with a big backyard.

    What Tinylawn is doing: Keeps what they already said

  2. Tinylawn

    We are. What’s the address of the property?

    What Tinylawn is doing: Asks only for what’s missing

  3. Caller

    1408 Birch Lane, in Riverside.

  4. Tinylawn

    Thanks. How soon are you hoping to get started?

    What Tinylawn is doing: Notes their timing for your quote

Lead ready Weekly mowing · 1408 Birch Ln.

Example call, On the job, 11:42 AM. Caller: Hi, are you taking new customers for weekly mowing? It’s a corner lot with a big backyard. Tinylawn: We are. What’s the address of the property? Caller: 1408 Birch Lane, in Riverside. Tinylawn: Thanks. How soon are you hoping to get started? Result: Lead ready, Weekly mowing · 1408 Birch Ln..
  • Free for 14 days, no credit card
  • Plans from $49/month
  • Keep your existing number

What lands on your phone

When the call ends, the request is already written up: who called, what they need, and what happens next.

  • No voicemail to decode

    The request, address, and timing are written down before you call back.

  • Spam screened out

    Robocalls and sales pitches can be ended before they reach you.

  • The whole call on record

    A recording, transcript, and summary are saved with every call.

New lead

11:42 AM

Weekly mowing

1408 Birch Ln. · Corner lot

Summary

New customer wants weekly mowing for a corner lot with a large backyard. Hoping to start next week. Asked for a quote.

Service
Weekly mowing
Property
Corner lot, big backyard
Next step
Send a quote
  • Recording
  • Transcript
  • Summary
Texted to you at 11:44 AM

Tinylawn takes the call. Your team keeps the job.

Tinylawn is the front office for incoming calls. Quotes, scheduling, dispatch, and invoicing stay in the software you already run the business on.

Your next move

Call back with a quote

You already know it’s weekly mowing on a corner lot with a big backyard. Price it, then make the call.

New leads can flow into Jobber, Housecall Pro, or your CRM through Zapier.

See integrations

Getting set up

  1. Share your website Tinylawn learns your services, service area, hours, and FAQs from it.
  2. Forward the calls you miss Keep your number. Calls you don’t pick up go to Tinylawn.
  3. Set your rules Add your services and service area, and save the questions you want answered.
See every AI receptionist feature

Hear a real call

The calls on this page are written examples. This one is a real recording of Tinylawn answering the phone.

A real Tinylawn call

Ready to play

0:00 3:33

A real Tinylawn call

0:00 3:33

  1. Checked open times
  2. Loaded the cleanup intake questions
  3. Saved the appointment request for the team

“Best $49 I spend each month. I'm a one-man operation and can't answer the phone on a zero-turn. Tinylawn handles everything and texts me a summary after each call.”

Tommy Fletcher Fletcher's Mowing

Pricing: Pricing. Less than a new hire.

Start free for 14 days. No credit card.

Only real calls count toward your plan. Hang-ups and spam are free.

Annual includes 2 months free

Pro

For solo operators with lower call volume.

$49

/ month

Start free trial

Usage included

  • 25 calls per month
  • $2.00 per additional call

Plan limits

  • 1 organization member
  • 2 call-handling scenarios
  • 1 notification recipient per channel
  • Live call transfers — not included
  • Team comments, @mentions, and roles — not included
  • Knowledge uploads — not included

Growth

Recommended

For busy solo operators and established single-location businesses.

$129

/ month

Start free trial

Usage included

  • 75 calls per month
  • $1.80 per additional call

Everything in Pro, plus

  • 5 live transfer destinations
  • 5 members with roles, comments, and @mentions
  • 25 Knowledge sources
  • 5 scenarios and recipients per channel

Scale

For higher-volume businesses that need larger team and feature limits.

$249

/ month

Start free trial

Usage included

  • 150 calls per month
  • $1.60 per additional call

Everything in Growth, plus

  • 10 live transfer destinations
  • 10 members with roles, comments, and @mentions
  • 50 Knowledge sources
  • 10 scenarios and recipients per channel
  • Priority email support

Enterprise

Custom

For multi-location operators with more complex needs.

$499+

/ month

Talk to our team

Usage included

  • Tailored call allowance and pricing

Custom plan includes

  • Custom feature and team limits
  • Multi-location requirements
  • White-glove onboarding
  • Custom support SLA
  • Enterprise-grade security

Included with every plan.

Growth and Scale add team workflows and higher limits.

Call handling

24/7 call answering
Included with every Tinylawn plan
Dedicated phone number
Included with every Tinylawn plan
Spam blocking
Included with every Tinylawn plan
Bilingual receptionist
Included with every Tinylawn plan

Every call

Call recordings, transcripts, and AI summaries
Included with every Tinylawn plan
FAQ answering and service suggestions
Included with every Tinylawn plan
Email, SMS, push, and daily digest notifications
Included with every Tinylawn plan

Lead intake

Lead qualification and structured intake
Included with every Tinylawn plan
Appointment scheduling and online booking forms
Included with every Tinylawn plan
QR codes
Included with every Tinylawn plan
ChatGPT and Claude connections for recent call details
Included with every Tinylawn plan
Automatic new-lead handoffs through Zapier
Included with every Tinylawn plan

Property and support

AI-powered virtual site visits
Included with every Tinylawn plan
Property photos and route distance calculation
Included with every Tinylawn plan
Email support and help center
Included with every Tinylawn plan

Questions about call answering service.

How does Tinylawn's call answering work when I am on a job site?

Calls you do not pick up forward from your business number to Tinylawn, which answers with your greeting and uses your services, service area, and saved questions. You keep working while every caller gets a helpful first response, and you see what happened in a summary instead of digging through voicemail.

How fast are calls answered?

Calls are answered right away, so homeowners and property managers are not stuck on hold or sent to voicemail during your busy season. Speed matters for local service leads, and Tinylawn is built to respond in seconds, 24/7.

What information does Tinylawn capture from each call?

The caller’s name, the number they called from, the property address, the work they want, and their timing, plus details they describe like the area, the problem, or access notes. Add your own saved questions, such as how they heard about you or a budget range, and Tinylawn asks the ones that still apply. Every call also has a recording, transcript, and summary.

Can it book appointments for landscaping, pest control, and other home-service work?

When scheduling is on, Tinylawn can offer open times that fit your hours, advance notice, and existing requests, and record the caller’s choice. That time is a request: your team confirms it before it becomes scheduled work.