A call answering service for the moments your crew cannot pick up

Cover missed, after-hours, and overflow calls with useful conversations, structured lead details, and a clear next step for every caller.

Start free trial See Tinylawn in action
  1. Step 1:

    Ring

    A customer calls the number they already know.

  2. Focus
    Step 2:

    Answer

    Tinylawn responds using your business rules.

  3. Step 3:

    Qualify

    The request becomes a structured opportunity.

  4. Step 4:

    Handoff

    The details reach your team and existing tools.

Call Answering turns a ringing phone into a prepared next step.
  • Works with your existing number
  • Built for field-service intake
  • No credit card required

This fits when the phone keeps getting in the way

Start with the operational moment your team recognizes. Tinylawn applies your intake rules without changing how the rest of the workday runs.

  • High missed-call volume during field work
  • Busy lines during seasonal demand
  • Loud or hands-on work makes answering unsafe
  • Voicemails lack the details needed for follow-up

Answer more new-business calls

Reliable inbound call answering for the moments your crew is working, driving, already on a call, or off the clock

  • Capture the reason for every call
  • Separate real opportunities from spam
  • Give callers a useful next step
Tinylawn lead-capture form showing service selection for a new request

What Tinylawn handles, and what your team gets back

Tinylawn follows your services, availability, service area, and handoff workflow so the result fits the way your team already works.

What it handles

  • 24/7 inbound answering
  • Lead and message capture
  • Spam call filtering
  • Call recordings and transcripts
  • AI-generated summaries
  • Immediate text and email alerts

What your team gets back

  • Answer more new-business calls
  • Capture the reason for every call
  • Separate real opportunities from spam
  • Give callers a useful next step
  • Follow up with complete context

Pricing: Pricing. Less than a new hire.

Start free for 14 days. No credit card.

Only real calls count toward your plan. Hang-ups and spam are free.

Annual includes 2 months free

Pro

For solo operators with lower call volume.

$49

/ month

Start free trial

Usage included

  • 25 calls per month
  • $2.00 per additional call

Plan limits

  • 1 organization member
  • 2 call-handling scenarios
  • 1 notification recipient per channel
  • Live call transfers — not included
  • Team comments, @mentions, and roles — not included
  • Knowledge uploads — not included

Growth

Recommended

For busy solo operators and established single-location businesses.

$129

/ month

Start free trial

Usage included

  • 75 calls per month
  • $1.80 per additional call

Everything in Pro, plus

  • 5 live transfer destinations
  • 5 members with roles, comments, and @mentions
  • 25 Knowledge sources
  • 5 scenarios and recipients per channel

Scale

For higher-volume businesses that need larger team and feature limits.

$249

/ month

Start free trial

Usage included

  • 150 calls per month
  • $1.60 per additional call

Everything in Growth, plus

  • 10 live transfer destinations
  • 10 members with roles, comments, and @mentions
  • 50 Knowledge sources
  • 10 scenarios and recipients per channel
  • Priority email support

Enterprise

Custom

For multi-location operators with more complex needs.

$499+

/ month

Talk to our team

Usage included

  • Tailored call allowance and pricing

Custom plan includes

  • Custom feature and team limits
  • Multi-location requirements
  • White-glove onboarding
  • Custom support SLA
  • Enterprise-grade security

Included with every plan.

Growth and Scale add team workflows and higher limits.

Call handling

24/7 call answering
Included with every Tinylawn plan
Dedicated phone number
Included with every Tinylawn plan
Spam blocking
Included with every Tinylawn plan
Bilingual receptionist
Included with every Tinylawn plan

Every call

Call recordings, transcripts, and AI summaries
Included with every Tinylawn plan
FAQ answering and service suggestions
Included with every Tinylawn plan
Email, SMS, push, and daily digest notifications
Included with every Tinylawn plan

Lead intake

Lead qualification and structured intake
Included with every Tinylawn plan
Appointment scheduling and online booking forms
Included with every Tinylawn plan
QR codes
Included with every Tinylawn plan
CRM and field-service integrations via Zapier
Included with every Tinylawn plan

Property and support

AI-powered virtual site visits
Included with every Tinylawn plan
Property photos and route distance calculation
Included with every Tinylawn plan
Email support and help center
Included with every Tinylawn plan

Questions about Call Answering.

How does Tinylawn's call answering work when I am on a job site?

Your published business number rings into Tinylawn, which picks up immediately and handles the conversation using the playbook you set—services, areas, and how you want leads qualified. You keep working while every caller gets a professional first response, and you see what happened in a summary instead of digging through voicemail.

How fast are calls answered?

Calls are answered right away, so homeowners and property managers are not stuck on hold or sent to voicemail during your busy season. Speed matters for local service leads, and Tinylawn is built to respond in seconds, 24/7.

What information does Tinylawn capture from each call?

You decide what counts as a qualified lead—think name, address or neighborhood, service type, property details, budget signals, and preferred appointment windows. That structured capture makes it easier to call back with a quote, route the job, or add the work to your schedule without re-asking the same questions.

Can it book appointments for lawn care and landscaping work?

Yes, when you connect your scheduling rules and availability, Tinylawn can offer times and book directly so promising jobs do not slip away. You stay in control of what can be booked automatically versus what needs your sign-off.

Solve the next break in your phone workflow

After Hours Answering Service

Night, weekend, and holiday call coverage that captures demand outside the hours your team can answer.

Overflow Answering Service

Backup phone coverage for seasonal spikes, marketing campaigns, storms, and any moment the team is already handling other calls.

Answering Service

An AI answering service that replaces voicemail with useful conversations and structured lead intake.

Browse all Tinylawn solutions

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