A 24/7 answering service that does more than take a message

Replace voicemail with a useful conversation that answers routine questions, captures the request, and prepares your team for the next step.

  1. Step 1:

    Ring

    A customer calls the number they already know.

  2. Focus
    Step 2:

    Answer

    Tinylawn responds using your business rules.

  3. Step 3:

    Qualify

    The request becomes a structured opportunity.

  4. Step 4:

    Handoff

    The details reach your team and existing tools.

Answering Service turns a ringing phone into a prepared next step.
  • Works with your existing number
  • Built for field-service intake
  • No credit card required

This fits when the phone keeps getting in the way

Start with the operational moment your team recognizes. Tinylawn applies your intake rules without changing how the rest of the workday runs.

  • Solo operators who cannot stop work to answer
  • Businesses losing estimate requests to voicemail
  • Teams that need backup beyond office hours
  • Owners who want a complete record of every call

Reduce the number of callers sent to voicemail

An AI answering service that replaces voicemail with useful conversations and structured lead intake

  • Give callers a consistent business greeting
  • Capture requests while the team is unavailable
  • Filter spam and low-value interruptions
Tinylawn lead-capture form showing service selection for a new request

What Tinylawn handles, and what your team gets back

Tinylawn follows your services, availability, service area, and handoff workflow so the result fits the way your team already works.

What it handles

  • Immediate AI call answering
  • Custom greeting and business knowledge
  • Structured message and lead capture
  • Spam filtering
  • Call recording and transcription
  • Instant lead notifications

What your team gets back

  • Reduce the number of callers sent to voicemail
  • Give callers a consistent business greeting
  • Capture requests while the team is unavailable
  • Filter spam and low-value interruptions
  • Review every conversation when the day slows down

Pricing: Pricing. Less than a new hire.

Start free for 14 days. No credit card.

Only real calls count toward your plan. Hang-ups and spam are free.

Annual includes 2 months free

Pro

For solo operators with lower call volume.

$49

/ month

Start free trial

Usage included

  • 25 calls per month
  • $2.00 per additional call

Plan limits

  • 1 organization member
  • 2 call-handling scenarios
  • 1 notification recipient per channel
  • Live call transfers — not included
  • Team comments, @mentions, and roles — not included
  • Knowledge uploads — not included

Growth

Recommended

For busy solo operators and established single-location businesses.

$129

/ month

Start free trial

Usage included

  • 75 calls per month
  • $1.80 per additional call

Everything in Pro, plus

  • 5 live transfer destinations
  • 5 members with roles, comments, and @mentions
  • 25 Knowledge sources
  • 5 scenarios and recipients per channel

Scale

For higher-volume businesses that need larger team and feature limits.

$249

/ month

Start free trial

Usage included

  • 150 calls per month
  • $1.60 per additional call

Everything in Growth, plus

  • 10 live transfer destinations
  • 10 members with roles, comments, and @mentions
  • 50 Knowledge sources
  • 10 scenarios and recipients per channel
  • Priority email support

Enterprise

Custom

For multi-location operators with more complex needs.

$499+

/ month

Talk to our team

Usage included

  • Tailored call allowance and pricing

Custom plan includes

  • Custom feature and team limits
  • Multi-location requirements
  • White-glove onboarding
  • Custom support SLA
  • Enterprise-grade security

Included with every plan.

Growth and Scale add team workflows and higher limits.

Call handling

24/7 call answering
Included with every Tinylawn plan
Dedicated phone number
Included with every Tinylawn plan
Spam blocking
Included with every Tinylawn plan
Bilingual receptionist
Included with every Tinylawn plan

Every call

Call recordings, transcripts, and AI summaries
Included with every Tinylawn plan
FAQ answering and service suggestions
Included with every Tinylawn plan
Email, SMS, push, and daily digest notifications
Included with every Tinylawn plan

Lead intake

Lead qualification and structured intake
Included with every Tinylawn plan
Appointment scheduling and online booking forms
Included with every Tinylawn plan
QR codes
Included with every Tinylawn plan
CRM and field-service integrations via Zapier
Included with every Tinylawn plan

Property and support

AI-powered virtual site visits
Included with every Tinylawn plan
Property photos and route distance calculation
Included with every Tinylawn plan
Email support and help center
Included with every Tinylawn plan

Questions about Answering Service.

How is Tinylawn’s AI answering service different from voicemail?

Voicemail waits for a message. Tinylawn has a real conversation, asks the qualification questions you configure, and can book a qualified intake appointment while the caller is still engaged. You get structured lead details instead of an unstructured recording.

What does the AI answering service do specifically for lawn care businesses?

It greets callers with your business context, asks green-industry questions that matter—property details, services needed, timing—and filters noise like spam robocalls. Qualified leads can be scheduled on your calendar and pushed into your CRM so your crew spends less time on phone tag and more time on revenue work.

What do missed calls actually cost a lawn care company?

The cost depends on the value and close rate of the opportunities you miss. A missed estimate request, recurring account, or project inquiry can matter more than the raw call count. Tinylawn keeps those calls organized so you can measure the opportunities that previously reached voicemail.

Do callers get a fast, professional experience on every call?

Yes. Calls are answered within seconds with a consistent greeting, your business guidance, and a tone you control, 24/7 including when you are on a mower or at a job site. That reliability projects a larger, more responsive operation and keeps high-intent homeowners from moving down their list to the next company.