Message
1:20 PM
Skip next week
Monthly service customer
Summary
Existing monthly customer asked to skip next week’s visit. No other changes requested.
- Type
- Schedule change
- Request
- Skip next week
- For
- The owner
An AI answering service that gets the whole job
Get the job details, not just a callback number. Tinylawn takes the message, answers what it can from your business info, and writes down what the caller needs.
Example call Hands full
Incoming call · 1:20 PM
- Caller
Hi, I just want to leave a message for the owner.
-
TinylawnOf course. What would you like me to pass along?
What Tinylawn is doing: Takes the message
- Caller
It’s about our monthly service. We need to skip next week.
What Tinylawn is doing: Captures the reason for the call
- Tinylawn
Got it. I’ve noted that you’d like to skip next week, and someone will follow up.
What Tinylawn is doing: Alerts your team
Message ready Skip next week · Monthly service
- Free for 14 days, no credit card
- Plans from $49/month
- Keep your existing number
What lands on your phone
When the call ends, the request is already written up: who called, what they need, and what happens next.
-
Messages with the details
Who called, what they need, and the number they called from, written down every time.
-
Spam screened out
Robocalls and sales pitches don’t become messages you have to return.
-
Every call on record
Listen back or read the transcript whenever you need to check something.
Tinylawn takes the call. Your team keeps the job.
Tinylawn is the front office for incoming calls. Quotes, scheduling, dispatch, and invoicing stay in the software you already run the business on.
Your next move
Update the schedule
Skip next week’s visit in your software. Tinylawn doesn’t change schedules itself, so the message is yours to act on.
New leads can flow into Jobber, Housecall Pro, or your CRM through Zapier.
See integrationsGetting set up
- Share your website Tinylawn learns your services, service area, hours, and FAQs from it.
- Forward the calls you miss Keep your number. Calls you don’t pick up go to Tinylawn.
- Set your rules Set your greeting, the questions to ask, and who gets alerted.
Hear a real call
The calls on this page are written examples. This one is a real recording of Tinylawn answering the phone.
A real Tinylawn call
Ready to play
0:00 3:33“We switched from a basic answering service because the messages were too vague. Tinylawn gives us pest type, location, severity, access notes, and the full transcript.”
Pricing: Pricing. Less than a new hire.
Start free for 14 days. No credit card.
Only real calls count toward your plan. Hang-ups and spam are free.
Annual includes 2 months free
Pro
For solo operators with lower call volume.
$49
/ month
Start free trial
Usage included
- 25 calls per month
- $2.00 per additional call
Plan limits
- 1 organization member
- 2 call-handling scenarios
- 1 notification recipient per channel
- Live call transfers — not included
- Team comments, @mentions, and roles — not included
- Knowledge uploads — not included
Growth
Recommended
For busy solo operators and established single-location businesses.
$129
/ month
Start free trial
Usage included
- 75 calls per month
- $1.80 per additional call
Everything in Pro, plus
- 5 live transfer destinations
- 5 members with roles, comments, and @mentions
- 25 Knowledge sources
- 5 scenarios and recipients per channel
Scale
For higher-volume businesses that need larger team and feature limits.
$249
/ month
Start free trial
Usage included
- 150 calls per month
- $1.60 per additional call
Everything in Growth, plus
- 10 live transfer destinations
- 10 members with roles, comments, and @mentions
- 50 Knowledge sources
- 10 scenarios and recipients per channel
- Priority email support
Enterprise
Custom
For multi-location operators with more complex needs.
$499+
/ month
Talk to our team
Usage included
- Tailored call allowance and pricing
Custom plan includes
- Custom feature and team limits
- Multi-location requirements
- White-glove onboarding
- Custom support SLA
- Enterprise-grade security
Included with every plan.
Growth and Scale add team workflows and higher limits.
Call handling
- 24/7 call answering
- Included with every Tinylawn plan
- Dedicated phone number
- Included with every Tinylawn plan
- Spam blocking
- Included with every Tinylawn plan
- Bilingual receptionist
- Included with every Tinylawn plan
Every call
- Call recordings, transcripts, and AI summaries
- Included with every Tinylawn plan
- FAQ answering and service suggestions
- Included with every Tinylawn plan
- Email, SMS, push, and daily digest notifications
- Included with every Tinylawn plan
Lead intake
- Lead qualification and structured intake
- Included with every Tinylawn plan
- Appointment scheduling and online booking forms
- Included with every Tinylawn plan
- QR codes
- Included with every Tinylawn plan
- ChatGPT and Claude connections for recent call details
- Included with every Tinylawn plan
- Automatic new-lead handoffs through Zapier
- Included with every Tinylawn plan
Property and support
- AI-powered virtual site visits
- Included with every Tinylawn plan
- Property photos and route distance calculation
- Included with every Tinylawn plan
- Email support and help center
- Included with every Tinylawn plan
Questions about answering service.
How is Tinylawn’s AI answering service different from voicemail?
Voicemail waits for a message. Tinylawn has a real conversation, asks the qualification questions you configure, and captures the requested next step while the caller is still engaged. You get structured lead details instead of an unstructured recording.
What does the AI answering service do specifically for home service businesses?
It greets callers with your business context, asks property-service questions that matter—address, services needed, timing—and filters noise like spam robocalls. New landscaping and pest control leads can be sent to supported CRM workflows through Zapier for your team to review and schedule, so your crew spends less time on phone tag and more time on revenue work.
What do missed calls actually cost a home service company?
The cost depends on the value and close rate of the opportunities you miss. A missed estimate request, recurring account, or project inquiry can matter more than the raw call count. Tinylawn keeps those calls organized so you can measure the opportunities that previously reached voicemail.
Do callers get a fast, professional experience on every call?
Yes. Calls are answered within seconds with a consistent greeting, your business guidance, and a tone you control, 24/7 including when you are on a mower or at a job site. That reliability projects a larger, more responsive operation and keeps high-intent homeowners from moving down their list to the next company.
Other moments Tinylawn covers
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