Know which tree call to return first. Tinylawn answers 24/7 and sends you what happened, where, and how soon the caller needs help.
Caller said
“I want someone to assess a broken limb over my driveway.”
Written down
Asked only for
Lead ready Assessment requested
There’s no fixed script. Tinylawn works from what the caller says, your business info, and the questions you choose.
When the call ends, the tree care request is already written up, with the recording, transcript, and summary attached.
New lead
6:40 AM
41 Pine Hollow
Summary
Caller wants someone to assess a broken limb hanging over the driveway, as soon as possible.
Storm calls arrive in bunches and at odd hours. Tinylawn answers after hours, and on plans with live transfers, urgent calls can reach your on-call person.
The intake and lead on this page are written examples. This one is a real recording of Tinylawn answering the phone.
A real Tinylawn call
Ready to play
0:00 3:33Start free for 14 days. No credit card.
Only real calls count toward your plan. Hang-ups and spam are free.
Annual includes 2 months free
For solo operators with lower call volume.
$49
/ month
Usage included
Plan limits
Recommended
For busy solo operators and established single-location businesses.
$129
/ month
Usage included
Everything in Pro, plus
For higher-volume businesses that need larger team and feature limits.
$249
/ month
Usage included
Everything in Growth, plus
Custom
For multi-location operators with more complex needs.
$499+
/ month
Usage included
Custom plan includes
Growth and Scale add team workflows and higher limits.
Partly. Tinylawn keeps what the caller reports, like a limb over the driveway or a tree against the house, without diagnosing the tree or asking the caller to go near a hazard. It does not promise emergency response. On Growth and Scale, a live transfer rule can send urgent problems to your on-call person; otherwise the details reach you by alert.
It answers calls while your crew is climbing, cutting, grinding, or moving equipment, then captures the address, tree issue, access notes, and requested service so your team can confirm the next step. You get fewer missed opportunities and better information before you call back.
A normal answering service usually takes a message. Tinylawn keeps what the caller describes and asks the questions you save, so you know whether the caller needs storm cleanup, pruning, removal, stump grinding, or a site visit before you call back.
Yes. Many tree care businesses start with after-hours and emergency-only coverage, then expand later. You can forward overflow or off-hours calls to Tinylawn while keeping your daytime office process the same.
Yes. You keep your existing number and forward calls to Tinylawn. Customers still call the number on your trucks, signs, and listings, so there is no change on their end.
Tinylawn answers with your business name and the greeting you set, in a natural voice. If someone asks whether they are talking to a person, it says it is an AI assistant for your business. When a caller wants someone from your team, it can transfer the call on Growth and Scale, or take a message and alert you.
Plans start at $49 per month for 25 calls, with Growth at $129 for 75 calls and Scale at $249 for 150 calls. Every plan includes 24/7 coverage, bilingual answering, and virtual site visits. The free trial ends after 14 days, with no credit card required.
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