Know more before you visit the property.
Bring customer photos, available property information, and location context together. Start the next conversation with a better understanding of the site.
- Included in every plan.
- Compare plans
The property and the request, together.
Review the service request alongside available property information, aerial imagery, and the virtual site-visit report.
Property details
Lot size, building information, and property type when available.
Aerial context
The site’s layout and surroundings beside the customer’s request.
Virtual site-visit report
An overview to prepare for your own assessment, customer conversation, or estimate visit.
Can customers show me the problem?
Customer photos add context that a phone conversation or address alone cannot give you.
- A photo upload link
- Eligible customers can receive a text link to upload photos after a qualified call.
- Photos stay with the inquiry
- Review customer-uploaded photos and their captions from the lead.
- Better questions before a visit
- Use the photos to clarify the work, access, or next step with the customer.
What will I know about the property?
Tinylawn enriches supported addresses with available property information so your team has more to work from.
- Available property details
- Review lot size, building information, property type, and related details when available.
- Aerial context
- See the site’s layout and surroundings alongside the customer’s request.
- A virtual site-visit report
- Use the report as preparation for your own assessment, customer conversation, or estimate visit.
Is it worth the drive?
Property context helps your team prepare before committing time to a visit.
- Distance and travel time
- Review travel distance and estimated drive time from your business location.
- The details stay together
- Keep property information, photos, and the service request in the same lead view.
- Your team makes the assessment
- Check the scope and site conditions before quoting or confirming work. Property information does not replace an on-site inspection.
Make it part of your workday.
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Capture a service address
Collect the property address with the caller’s or online customer’s request.
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Review the available context
Check property information, imagery, the report, and any customer photos.
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Prepare the next conversation
Clarify what is missing and decide whether an estimate or site visit is the next step.
Questions about Virtual Site Visits.
What property information is available?
Supported addresses can include lot size, building information, property type, aerial imagery, and other property context. Coverage and detail vary by address and data availability.
Can customers send photos?
Yes. Eligible customers can receive a text link after a qualified call and upload photos. The photos and captions stay with the lead for review.
Does a virtual site visit replace an inspection?
It helps your team prepare. You still verify site conditions, measurements, scope, and pricing before committing to work.
Can I see travel distance?
Yes. Route distance calculation shows the distance and estimated travel time from your business location to help you review a request.