A helpful answer while you’re on the job.
Keep the crew focused on the work. Tinylawn answers your calls, helps customers with routine questions, and collects the service details your team needs next.
- Included in every plan.
- Compare plans
Hear how a conversation starts.
Listen to the existing Tinylawn sample recording. Every call has a recording, transcript, and summary so your team can review what was said.
Explore the guided call demo
Sample call
Which calls does it answer?
Use Tinylawn where it helps your business most: missed calls, nights and weekends, or extra coverage for a busy office.
- Keep your business number
- Forward calls from the number already on your trucks, signs, website, and business profile.
- Answer after the office closes
- Give customers a helpful first response and capture their request for your team to review.
- Back up a busy line
- Keep intake moving when your team is already helping another customer.
How does it know my business?
Share your services, service area, hours, and approved answers. The receptionist uses that context to help callers and collect the right details.
- Useful questions for each call
- Choose call-handling scenarios for new inquiries, quotes, existing customers, or messages. Included in every plan.See limits
- English and Spanish
- Help callers in either language, including when they switch during a conversation.
- Your business knowledge
- Add approved FAQs. Upload business files and notes on eligible plans; suggested updates wait for your review. Available on Growth and Scale.See limits
What does my team get after the call?
Capture the service, property, customer details, and preferred timing. Your team decides what happens next.
- A prepared service request
- Review what the customer needs before calling back or confirming a visit.
- A person when needed
- Configure live transfer destinations and rules for calls that should reach your team. Available on Growth and Scale.See limits
- The conversation stays available
- Use the recording, transcript, and saved summary to check details without asking the customer to repeat everything.
Make it part of your workday.
-
Share your business details
Add your website, services, hours, service area, and approved answers.
-
Choose your call flow
Set up the scenarios and forwarding rules that fit your business.
-
Test, then forward calls
Make a test call and review the result before routing customer calls to Tinylawn.
Questions about AI Receptionist.
Can I keep my existing phone number?
Yes. Forward missed, after-hours, or overflow calls from your existing business number to Tinylawn. You can also use your dedicated Tinylawn number directly.
What can the receptionist answer?
It uses your approved business information, services, hours, policies, and call-handling scenarios. You review suggested FAQ and service updates before they go live.
Does the AI confirm appointments?
Tinylawn captures the service request and preferred timing. Your team checks availability and confirms the appointment. A requested date or time is not a confirmed booking.
Can a call reach someone on my team?
Yes, with configured live transfers on the eligible plans shown on the pricing page. You choose the destinations and call-handling rules.
Can I review a call afterward?
Yes. Recordings, transcripts, and saved summaries give your team the context to review a call and prepare a follow-up.