What questions should you ask a new lawn care lead?
The essential intake questions for lawn care quote requests and recurring service leads.
Updated May 20, 2026
Quick answer
What you need to know
You should ask about contact details, property address, service need, urgency, timeline, and fit. For lawn care, add service-specific follow-ups before quoting, scheduling, or dispatching.
The full answer below explains the tradeoffs and how this applies to a field-service business.
The full answer
A good lawn care intake process should collect enough information to decide whether the lead is worth quoting and what the next step should be.
Start with basics: name, phone number, address, and how they heard about you. Then ask what service they need: mowing, cleanup, aeration, fertilization, weed control, mulch, trimming, or recurring maintenance.
Next, ask about frequency, timing, property condition, access, pets, gates, slopes, and whether they are getting other quotes. For recurring service, ask whether they want weekly, biweekly, or seasonal care.
Tinylawn can ask these questions automatically and send you a structured summary. That means you are not calling back cold with only a phone number and no context.