Do I need a new phone number to use Tinylawn?
Updated June 14, 2026
Direct answer
No. You keep the business number you already advertise and use call forwarding so only your missed, after-hours, and overflow calls reach Tinylawn. Every plan also includes a dedicated Tinylawn number, which you can choose to market as a standalone 24/7 line — but you do not have to.
Short answer: no. You keep the number your customers already know.
Keep the number you advertise
The number on your trucks, yard signs, Google Business Profile, and ads stays exactly the same. Customers keep calling it, and nothing changes on their end.
Forward only the calls you miss
Every plan includes a dedicated Tinylawn number. You forward calls to it from your existing line using your carrier’s settings, and you decide which calls forward:
- When you are already on the phone (busy)
- When you do not answer after a few rings (no answer)
- After hours, on weekends, and on holidays
Most owners use this conditional forwarding so their phone rings first and only the overflow reaches Tinylawn. The AI answers, qualifies the caller, and books the intake instead of letting the call hit voicemail.
A dedicated 24/7 line is optional
Because every plan comes with its own number, you can advertise the Tinylawn number directly as a 24/7 hotline if you want to. That is a choice, not a requirement — most owners simply forward their existing line.