Keep a follow-up list
Make each new inquiry a to-do for your team to review.
Create an internal to-do with the customer’s contact details, requested property, service needs, and a link to the original Tinylawn inquiry.
Via Zapier
Connect your accounts, review the fields, and test before enabling. View LawnPro on Zapier
Tinylawn remains the intake layer. Zapier moves selected lead data into the action you configure; your destination tool remains where the team manages the work.
When a call or intake flow creates a lead, the New Lead trigger starts your enabled Zap with the captured details. It does not wait for your team to approve the lead.
Map the fields your chosen action accepts. Add filters for missing required values and test the resulting record before turning the Zap on.
Use Create To-Do. Choose the required Type for a single to-do in your connected account. Set the title to Review Tinylawn inquiry plus the customer’s name, map Date to the lead’s creation time, set Show Time to false, and put the full intake in Description.
Requires a Zapier account, a Tinylawn organization API key, and access to the destination account. Destination action availability can depend on that provider’s plan.
Make each new inquiry a to-do for your team to review.
Keep the contact details and complete request together in Description.
Review the request in Tinylawn before arranging a service visit.
This guide covers the Zapier workflow: Tinylawn’s New Lead trigger sends captured details to LawnPro through its supported Zapier actions. You need accounts for both apps and Zapier. This workflow sends data one way from Tinylawn.
New Lead is the only Tinylawn trigger. An enabled Zap starts automatically when a lead is created, without a Tinylawn approval step. Your team still confirms requested service and timing. Changes to an existing lead do not trigger another run.
This workflow sends data one way when a lead is created. Later edits in either app do not sync through New Lead. Before replaying a run or enabling a second Zap, check for records already created: a create action can produce duplicates. Find-or-create steps only match by the rules you configure.
Available fields include Customer name, email, and phone in Description, Requested property and service needs in Description, Requested timing, awaiting confirmation, Lead creation time for the follow-up date, Tinylawn lead ID and link. Empty values remain empty, and the destination action determines which fields it accepts.